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weberv2
October 8, 2018
Question

password reset tool

  • October 8, 2018
  • 3 replies
  • 0 views

When I forgot my password I tried the link to reset it. When I enter my info, it says my phone number is not the one I registered with, though after checking my profile it shows that it is correct. Thoughts?

    3 replies

    S
    SterlingD
    October 8, 2018

    Welcome to the Community @weberv2.

     

    I'll be happy to help you get your password reset.

     

    Could you send me a direct message with your email address, and which service you are trying to log into(Whether it's QuickBooks Online or Desktop).

     

    I look forward to hearing from you so I can make sure you get logged in properly.

    M
    mikerj
    January 8, 2020

    [email address removed]  Quickbooks desk top pro 2019

    I  transferred files to a new laptop and now cannot get into one of my accounts. This did not have a psssword in the past. I tried to reset this but each time I got a message that my password entered was not strong enough.

    RenjolynC
    RenjolynC
    Level 9
    January 8, 2020

    Hi mikerj,

     

    You will be prompted to set up a password once the application detects that a QuickBooks Desktop company file has sensitive data. Let's make sure your password meets certain requirements.

     

    Here are the minimum requirements for strong a password:

    • At least 7 characters (letters, numbers, or special characters)
    • At least 1 number
    • At least 1 uppercase letter

    To learn more about the Personally Identifiable Information (PII), you can open this article: Password security for QuickBooks Desktop.

     

    I'll be around if you have any additional questions. Thanks.

    J
    JanyRoseB
    Level 5
    January 3, 2019

    Good to see you here in QuickBooks Community, Lesliegolf.

     

    Allow me to help and guide you on how to reset your Gmail password so you can send Invoice to QuickBooks successfully.

     

    In order to change your gmail password, you'll need to be sign in first. Let me provide you the steps: 

    1. Open your Google Account.
    2. Under "Security," select Signing in to Google.
    3. Choose Password. You might need to sign in again. 
    4. Enter your new password, then select Change Password. 

    I also attached a couple of screenshots for your future reference: 

    Please know that I'm just a post away if you have additional questions about sending invoice. I'm always here to help you out. 

    T
    Tomas0815
    January 9, 2023

    When i try to sign in my time sheet it ssys my password ID no hood how do i fix proble.???

     

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