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February 21, 2019
Question

Recording a stop payment

  • February 21, 2019
  • 2 replies
  • 49 views

I sent a payment to a vendor via online bill pay from my bank, but the vendor never received the check. I called the bank and stopped the payment. In quickbooks I voided the original check and recorded another check (again paid through my bank's online bill pay).

 

Today the original check was deposited back into my bank account. How should I record this deposit?

2 replies

IamjuViel
Level 8
February 21, 2019

Hello there, @firechaser.

 

I'd like to offer my assistance and make sure you properly record your vendor payments.

 

Since you've called your bank to stop the payment and voided the original vendor payment check transactions, you're on the right track. You don't need to do anything on your end especially if the payment in the bank was not really process at all. The voided check amount will show as 0 in QuickBooks will be mark as cleared. 

 

However, as what you've mentioned the funds for the original check was deposited back into your account, it is possible that the first payment transaction was indeed processed. What you need to do is to recreate the check . Make sure to choose Account Payable instead of Expense (account use on the second check).

 

You will then see two negative transaction listed for the same vendor. You will also a negative balance for the said vendor when accessing the Open Balance report.

 

To zero out the balance, here's how to record the check from your bank:

  1. Click Banking.
  2. Choose Make Deposits.
  3. Select the specific Deposit To bank account where the funds were initially posted.
  4. Enter the name of the vendor in the Received From column.
  5. Choose Accounts Payable as the account affected.
  6. lick Save and Close

That should do it! For additional insights, you may check out these articles:

If you need further assistance with the steps above, I'd recommend reaching out to our Customer Care Team. A specialist will be able to further help you via secured remote access session.

 

Here’s how you can reach them:

  1. Click this link https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose the QuickBooksProduct.
  3. Select your QuickBooks Desktop version.
  4. On the Contact Uspage, select a topic.
  5. Click on Get Phone Numberbutton to see the support number.

Feel free to click the Reply button if you have other questions about recording check transactions in QuickBooks Desktop. I'm here to help.

December 6, 2022

I have this exact situation, where we stopped a vendor payment check that the bank had already processed, so we now have a credit and a debit on the bank statement that I need to reconcile.  I created the check and the deposit as suggested above and that all worked to clear the vendor balance.  However, there is now an extra payment showing up in qbo reconcilliation report that I cannot match to the bank statement.  How do I handle this?

Level 9
December 7, 2022

Hello, khorwath. I appreciate you for bringing up your concern about the extra payment shown on the reconciliation report.

 

I'm joining the thread to share additional details about this issue.

 

You'll want to verify if the extra payment is for the Bill. Once verified, you need to create the payment again to match your bank statement. 

 

Once everything is set, you can start reconciling the account to ensure they are accounted for properly.

 

Please reach back out to me here with any additional information on the issue so I can get you taken care of. Thanks for coming to the Community. 

August 20, 2024

Thanks for sharing this..