Question

Recording a stop payment

Forum|Forum|7 years ago
February 21, 2019
2 replies
45 views

I sent a payment to a vendor via online bill pay from my bank, but the vendor never received the check. I called the bank and stopped the payment. In quickbooks I voided the original check and recorded another check (again paid through my bank's online bill pay).

Today the original check was deposited back into my bank account. How should I record this deposit?

QuickBooks Desktop

IamjuViel

Level 8

Hello there, @firechaser.

I'd like to offer my assistance and make sure you properly record your vendor payments.

Since you've called your bank to stop the payment and voided the original vendor payment check transactions, you're on the right track. You don't need to do anything on your end especially if the payment in the bank was not really process at all. The voided check amount will show as 0 in QuickBooks will be mark as cleared.

However, as what you've mentioned the funds for the original check was deposited back into your account, it is possible that the first payment transaction was indeed processed. What you need to do is to recreate the check . Make sure to choose Account Payable instead of Expense (account use on the second check).

You will then see two negative transaction listed for the same vendor. You will also a negative balance for the said vendor when accessing the Open Balance report.

To zero out the balance, here's how to record the check from your bank:

Click Banking.
Choose Make Deposits.
Select the specific Deposit To bank account where the funds were initially posted.
Enter the name of the vendor in the Received From column.
Choose Accounts Payable as the account affected.
lick Save and Close.

That should do it! For additional insights, you may check out these articles:

If you need further assistance with the steps above, I'd recommend reaching out to our Customer Care Team. A specialist will be able to further help you via secured remote access session.

Here’s how you can reach them:

Click this link https://help.quickbooks.intuit.com/en_US/contact.
Choose the QuickBooksProduct.
Select your QuickBooks Desktop version.
On the Contact Uspage, select a topic.
Click on Get Phone Numberbutton to see the support number.

Feel free to click the Reply button if you have other questions about recording check transactions in QuickBooks Desktop. I'm here to help.

F

firechaserAuthor

Thank you very much. I'm almost there I think.

I now have a check and a deposit in Quickbooks, for equal but opposite amounts. However, the bill still shows up on my Accounts Payable Aging Report, as if I haven't paid it. In the real world, I have paid this bill and and no longer owe the vendor any money. Can you help me zero this out?

A

aaronweiss66

I appreciate the detailed information, Aaronweiss66. I can think of one way to fix this.

We'll have to link the check and the deposit. It will zero out the vendor's balance. I'll guide you with the steps:

Open the check.
On the right pane, click Add under Add to Check.
It'll be turned into a bill payment automatically. Enter the check amount in the Amount field, then click Save and close.