Request nonrefundable deposit from customer

Hey, @redjed. 

It's great to see you back in the Community! Allow me to share insight into a nonrefundable deposit in QuickBooks Desktop. 

It only takes a few easy steps to track and make transactions for your question. Here's how: 

1. Set up an account for upfront deposits or retainers
2. Create an upfront deposit item. 
3. Record upfront deposit or retainers you receive. 
4. Create invoices. 
5. Apply upfront deposits or retainers to invoices.

To learn more about these actions and how to perform them, check out this guide: Manage upfront deposits or retainers. 

This should do the trick. Come back if you have any other concerns. Take care! 

How do you request the deposit if you don't create an invoice until after you receive the deposit? Is the mechanism for requesting the deposit from the customer not an invoice? 

How do we request the deposit from a customer if we don't create the invoice until after we've received the deposit? Is the mechanism for requesting the deposit not called an invoice?