My Time

I was on the phone for 3 hours yesterday getting handed over to one Tech after another... I told them I wanted to just go back to my non-subscription version of QBs and use version 1.1.f349 of My Time. No one, and I mean none, knew anything about "My Time" in their PC or Mac Support areas. I was then told that My Time isn't an Intuit application though they provide a link to a page where it is a copyright Intuit My Time. They kept repeating it wasn't their software... my response was well if it walks like a duck, quacks like a duck, has your copyright, and link for the Intuit website... then you are the duck. I was told I needed to communicate with the 3rd party vendor to get more information about how to find an old version of "their" My Time. I asked... who is the developer and no one had a clue. So, they broke my QBD for Mac 2020, tricked me in to buying a subscription which has cost me thousands since, and then to top it off... have an upgrade to my software which when downloaded and installed caused My Time to stop working... AGAIN! So after two weeks of recreating invoices and adding time and dealing with Tech Support who have no idea of how to solve the problem I still have no clue who the developer of My Time is. I am busy for the next week dealing with hurricane crap but once I get through this I am going to contact the Florida Attorney General and my Congressman... maybe they can get some answers out of Intuit. I have read probably a hundred posts from people in our boat and Intuit business practices is getting to really bother me. I am not one to take this treatment lightly and believe as a business owner it is my responsibility to go after companies who intentionally mislead and force people to buy more product by rendering their software useless.