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March 5, 2020
Solved

service items

  • March 5, 2020
  • 1 reply
  • 10 views

In tsheets (or QB in possible) I want to set each service item as billable or non_billable so the employee doesn't have to do that manually. Is that possible?

Best answer by Ami_D

Welcome back @bf49er! Unfortunately at this time there is not a way to create a dependency in this way. You can set the default billable state per customer, but not by service item. If that would be a helpful workaround or would work for your employees, I'm more than happy to walk you through how to set that up. :) Let me know!

1 reply

Ami_D
Ami_DAnswer
Level 1
March 5, 2020

Welcome back @bf49er! Unfortunately at this time there is not a way to create a dependency in this way. You can set the default billable state per customer, but not by service item. If that would be a helpful workaround or would work for your employees, I'm more than happy to walk you through how to set that up. :) Let me know!

October 7, 2020

We track our employee using service items and right now I am having a problem with a service items NOT appearing on an employees manual time entry section. What should I do to fix this.

March 10, 2023

Hello there, @redstagdevelopment.

 

Let's send feedback or product recommendations to help improve the features and your experience in managing employees' time using QuickBooks Time.

 

For the time being, a feature that limits the number of service items an employee can choose on their timesheet is unavailable in QuickBooks Time. With this, I would encourage you to send suggestions or product recommendations. We'll take them as opportunities to improve the various features of our products.

 

Your valuable feedback will be forwarded and reviewed by our Product Development team and will help improve your experience while using the program. Here's how:

 

  1. Go to the Help (?) button in the top right corner.
  2. Choose Suggest Idea.
  3. Enter Your Email and Idea.
  4. Click Send Idea.

 

Also, there are a variety of reports you can use to manage and monitor employees' time in QuickBooks Time. You may want to check out this article as your reference to guide you in selecting the appropriate report according to your need: QuickBooks Time reports.

 

Let me know if you have other feature concerns or questions about managing employees in QuickBooks Time. I'll gladly help. Take care, and I wish you continued success, @redstagdevelopment.


The final entry here appears incorrect.  You can limit the employees who have access to specific service items.  For instance, every time I add a service item item in quickbooks, I need to go into Tsheets (Quickbooks Time) after the next sync to restrict which employees have access to the new service item.  This way employees only have access to the appropriate labor categories.