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B
bf49er
March 5, 2020
Solved

service items

  • March 5, 2020
  • 1 reply
  • 3 views

In tsheets (or QB in possible) I want to set each service item as billable or non_billable so the employee doesn't have to do that manually. Is that possible?

Best answer by Ami_D

Welcome back @bf49er! Unfortunately at this time there is not a way to create a dependency in this way. You can set the default billable state per customer, but not by service item. If that would be a helpful workaround or would work for your employees, I'm more than happy to walk you through how to set that up. :) Let me know!

1 reply

Ami_D
Ami_DAnswer
Level 1
March 5, 2020

Welcome back @bf49er! Unfortunately at this time there is not a way to create a dependency in this way. You can set the default billable state per customer, but not by service item. If that would be a helpful workaround or would work for your employees, I'm more than happy to walk you through how to set that up. :) Let me know!

A
Aeaton1
October 7, 2020

We track our employee using service items and right now I am having a problem with a service items NOT appearing on an employees manual time entry section. What should I do to fix this.

P
Pede11
April 2, 2021

Thanks for joining this post, fofodust.

 

The most possible reason why the service item is missing is due to a damaged file. Let me help you in fixing it by rebuilding the file. Please follow these steps:

  1. From the File menu, hover over Utilities, and select Rebuild Data.
  2. Select OK and follow the onscreen steps to save a backup.
  3. When the tool finishes, select OK.
  4. Go to the File menu again. Then hover over Utilities and select Verify Data.
  5. Let the tool check your file for data issues.

You'll want to check these links for more details:

Shoot me a reply if you need anything else. Wishing you all the best!


I have quickbooks online so I don't think this response applies to me.  How can I make service item selection available for employee input on their timesheets? I have already mapped the service items.

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