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mtx2
Level 1

Bank cashed a state dated check

My bank cashed a stale dated check for a customer refund that was for $5. The check, dated Jan 2021 was already voided. How do I record this check in QB desktop?

5 Comments 5
BigRedConsulting
Community Champion

Bank cashed a state dated check

Un-void the check by removing the "VOID" text from the memo and re-entering the original amount.

 

 

Rubielyn_J
QuickBooks Team

Bank cashed a state dated check

I can share steps on how to record check in QuickBooks Desktop, @mtx2.

 

We can create a credit memo or refund check to give money back or credit to your customers. To proceed, here's how to make one:

 

  1. Go to the Customers menu.
  2. Choose Create Credit Memos/Refunds.
  3. From the Customer:Job drop-down, select your customer.
  4. Enter the items you're giving a credit for, then click Save & Close.

 

Then, issue the refund in check. 

 

  1. The check is filled out automatically. Click OK.
  2. Link the check to the overpayment. 
  3. Go to the Customers menu and then choose Receive Payments.
  4. From the Received from drop-down, click the Customer.
  5. Then, select the Discounts and Credits icon.
  6. In the Available Credits section, choose the check you created and then Done.
  7. You may see a prompt to Confirm transfer. If you do, select Yes. The amount will be applied automatically to the invoice.
  8. Click Save & Close.

 

If the check was already reconciled, you can simply create a journal entry. Before doing so, contact an accountant to guide you with the appropriate accounts to use.

 

Additionally, let me share this link to help to get checks into QuickBooks Desktop and process them with QuickBooks Payments: Process checks in QuickBooks Desktop.

 

Don't hesitate to comment below if you have further concern with recording checks in QuickBooks Desktop. I'll be happy to lend a helping hand. Stay safe!

mtx1
Level 1

Bank cashed a state dated check

Thanks for your help!

mtx1
Level 1

Bank cashed a state dated check

 
TirzahC
QuickBooks Team

Bank cashed a state dated check

Hi imtx1.
 

It's great that the provided workaround helps you in recording checks in QuickBooks Desktop.

 

 I'll lend a helping hand if you need anything else. Keep safe always.

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