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Buy nowMy bank cashed a stale dated check for a customer refund that was for $5. The check, dated Jan 2021 was already voided. How do I record this check in QB desktop?
Un-void the check by removing the "VOID" text from the memo and re-entering the original amount.
I can share steps on how to record check in QuickBooks Desktop, @mtx2.
We can create a credit memo or refund check to give money back or credit to your customers. To proceed, here's how to make one:
Then, issue the refund in check.
If the check was already reconciled, you can simply create a journal entry. Before doing so, contact an accountant to guide you with the appropriate accounts to use.
Additionally, let me share this link to help to get checks into QuickBooks Desktop and process them with QuickBooks Payments: Process checks in QuickBooks Desktop.
Don't hesitate to comment below if you have further concern with recording checks in QuickBooks Desktop. I'll be happy to lend a helping hand. Stay safe!
Thanks for your help!
Hi imtx1.
It's great that the provided workaround helps you in recording checks in QuickBooks Desktop.
I'll lend a helping hand if you need anything else. Keep safe always.
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