Bug/Feature Request - When changing service items on a line entry on an invoice - please keep the descriptions AND qty intact. (Currently erases it and puts qty to 1)

I'm glad to hear from you today, jsilva3.

It is always our aim to develop relevant features that came from customers' feedback. Our main goal is to make the program better, so it meets the business needs and requirements of each customer. I'll be sure to take note of this product's opportunities for future enhancements.

For now, as a way around, I'd suggest entering the description and quantity manually. While this isn't available, you might want to submit feedback within your QuickBooks Online (QBO) account. This way, it goes to our product developers to help improve your experience while using the program. Here's how.

1. Go to the Gear icon at the upper right and select Feedback under Profile.
2. Enter your comments or product suggestions. You can also attach a screenshot or file to combine them all.
3. Click Next.
   
4. You'll be provided a list of suggested help articles related to your comments. You can read through them or choose Skip and send message.
5. Select the appropriate category from the drop-down menu.
6. Tap Send message.
    

In case you want to know some "How do I" steps in QuickBooks Online, you can always visit our Help Articles page for reference.

You can stay connected with me by adding a comment below if you need further assistance with QuickBooks reports. I'll stick around to help you out.

I agree there needs to be a setting to change the behavior to maintain the description and qty or the default behavior should be to maintain the existing description and quantity.  I'll also submit a feature request.