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Marking expenses billable

When entering a check, I no longer have the option to mark the expense billable.  I enter the check as usual, enter the customer, but the checkbox in the billable column is gone.  I have not changed any settings.  How do I bring it back so I can enter billable expenses?

 

Solved
Best answer 02-07-2019

Accepted Solutions
QuickBooks Team

Re: Marking expenses billable

Glad to hear again from you, @marcia5.

 

Let me add more details to make sure your expenses are marked as billable.

 

When writing a check, you can only mark billable if you choose expense account and assign a customer job on it. 

 

On the other hand, you also need to make sure that your QuickBooks software is updated to the latest version.

 

If the issue persists, I'd recommend reaching out to our Customer Care Team. An agent will be able to access your account and further assist you via secured remote access session.

 

Here's how to contact us:

  1. Visit: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks Version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Stay in touch with me and let me know how it works on your end. I'm always here to help you in making sure you're able to successfully mark expense as billable.

10 Comments
Established Community Backer ***

Re: Marking expenses billable

You didn't show all of the image; if you are Job Tracking, that needs to be on the Items tab. You are supposed to set up and use Items. The Job reporting relies on Items. Items control the flow of data to the accounts, and can be two Sided, for expense and for income as that same thing you incur and charge to the customer. Inventory has three account links. If you are working with the Expenses tab, for COGS or a Balance Sheet account (such as Customer Prepayment or Tenant Security Deposit), that is why you have this issue = the Wrong Tab is being used for the data entry.

 

I have a handout for this, attached.

Established Community Backer ***

Re: Marking expenses billable

Here's an attached image for items, as an example.

Not applicable

Re: Marking expenses billable

I appreciate your response, but it contradicts what is in the attachment:

 

"On Purchase Transactions (check, credit card charge, Bill), I enter the data on the Expenses tab and I 'job track' it (assign the customer to the detail lines) to note this as a Direct cost.  I also mark it as Billable."

 

This is exactly what I am trying to do- and have always been able to do- but suddenly the 'billable' checkbox is gone.  

Established Community Backer ***

Re: Marking expenses billable

Of course it contradicts: "but it contradicts what is in the attachment"

 

Because, as I explained, Job Tracking and reporting means you were supposed to be entering Items on the Items tab. Not that Expenses tab. Example:

 

I run a Remodeling contractor business. Our payment for Garbage pickup includes the Shop Expense on the Expenses tab, which is Never job tracked. On the Items tab, I list the Garbage Service item for each Dumpster on site at each location where we are working. Some are Billable and some are not, depending on the contract with that customer for their project. The Check = the Total I am paying, and the Tabs = my Allocations.

 

And Items allow you to use Quantity, to set cost and price for the same thing.

 

If you run your Job Profitability Detail report, everything you entered is under the bottom line = No Item. Please see my attachment to see how this is Different, when you use the Job Tracking tools and functions by using Items properly.

 

And I also explained this: If you are posting to certain Accounts directly using the Expenses tab, the Billable status is Not Functional for all account types. An example is COGS and Balance Sheet accounts, because you are supposed to be using Items for this.

 

Please see my attachment; there is One Error on it as No Item = the Building Permit. Now run one of yours.

Established Community Backer ***

Re: Marking expenses billable

Please see the attached image.

QuickBooks Team

Re: Marking expenses billable

Greetings, @marcia5.

 

@qbteachmt is correct! Allow me to share additional information on how to mark an expense as billable.

 

Let's make sure that your QuickBooks preferences is set to mark expenses as billable. Here's how:

  1. Go to Edit.
  2. Choose Preferences.
  3. Select Time and Expenses.
  4. Under Company Preferences, put a check mark on Mark all expenses as billable.
  5. Click Ok

That should do it! This should allow you to create bills and mark your expenses as billable.

 

Let me know how it works on your end. I'm always here to help you manage your Account Payables in QuickBooks Desktop.

Not applicable

Re: Marking expenses billable

Thank you.  The box is checked next to mark all expenses billable, yet it's still not an option.

 

I get all the stuff about items, but really it's more practical for me to bill expenses directly.  I don't do it often, and I don't need to track job profitability.  I just occasionally pay an expense for a customer and want to add it to their invoice.

 

As I stated in my original question:  I have been doing this for years without a problem, and now- without having changed any settings- it doesn't work.  Is this a new update that doesn't allow it?

QuickBooks Team

Re: Marking expenses billable

Glad to hear again from you, @marcia5.

 

Let me add more details to make sure your expenses are marked as billable.

 

When writing a check, you can only mark billable if you choose expense account and assign a customer job on it. 

 

On the other hand, you also need to make sure that your QuickBooks software is updated to the latest version.

 

If the issue persists, I'd recommend reaching out to our Customer Care Team. An agent will be able to access your account and further assist you via secured remote access session.

 

Here's how to contact us:

  1. Visit: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks Version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Stay in touch with me and let me know how it works on your end. I'm always here to help you in making sure you're able to successfully mark expense as billable.

Not applicable

Re: Marking expenses billable

So it turns out that someone changed the expense account I was trying to post billable expenses to an income account.  Problem solved.  Thanks

QuickBooks Team

Re: Marking expenses billable

Thanks for getting back to us, marcia5.

 

I appreciate you for following the information provided by my colleague and sharing the details on how you resolved the issue. Please know that you're always welcome to post if you have any other questions. Community team will always got your back.

 

Wishing you and your business continued success. 

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