When entering a check, I no longer have the option to mark the expense billable. I enter the check as usual, enter the customer, but the checkbox in the billable column is gone. I have not changed any settings. How do I bring it back so I can enter billable expenses?
Thank you. The box is checked next to mark all expenses billable, yet it's still not an option.
I get all the stuff about items, but really it's more practical for me to bill expenses directly. I don't do it often, and I don't need to track job profitability. I just occasionally pay an expense for a customer and want to add it to their invoice.
As I stated in my original question: I have been doing this for years without a problem, and now- without having changed any settings- it doesn't work. Is this a new update that doesn't allow it?
Glad to hear again from you, @marcia5.
Let me add more details to make sure your expenses are marked as billable.
When writing a check, you can only mark billable if you choose expense account and assign a customer job on it.
On the other hand, you also need to make sure that your QuickBooks software is updated to the latest version.
If the issue persists, I'd recommend reaching out to our Customer Care Team. An agent will be able to access your account and further assist you via secured remote access session.
Here's how to contact us:
Stay in touch with me and let me know how it works on your end. I'm always here to help you in making sure you're able to successfully mark expense as billable.
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