Question

Profit and Loss Statement

Forum|Forum|4 years ago
June 15, 2022
1 reply
9 views

Profit and Loss by tag group shows up in the reports but not just a Profit and Loss report. Why? and can I change this?

QuickBooks Online

A

Archie_B

Level 6

Thank you for reaching the Community, RobLuna.

Let's check the report center and run the profit and loss report.

In QuickBooks Online, you can easily look for a specific report by tapping the search bar in your report center.

You can also tap the star icon to add or remove reports from your Favorites.

If you can't find the Profit and Loss report, we can perform some troubleshooting steps to make sure there are no underlying browser issues. We'll start by accessing your QuickBooks Online account in a private/incognito window. These are keyboard shortcuts to open a private window for browsers:

Mozilla/ Internet Explorer: Press CTRL + Shift + P
Safari: Press Command + Shift + N
Google Chrome: Press CTRL + Shift + N

If you're able to run the Profit and loss report while using a private window, we can go back to your regular browsing window and clear it's cache. Alternatively, you can also use other compatible browsers.

I'm adding these article for your future references:

Feel free to drop a comment or post any questions about reports in QuickBooks Online. I'll be around if you need help. Take care and enjoy your day!

R

RobLunaAuthor

The Profit and Loss report still does not show up in Reports

Jen_D

Level 8

Thanks for coming back to our forum , @RobLuna.

Not being able to find it in the report list is quite unusual. This is because the Profit and Loss report is available on all versions of QuickBooks Online. See it here: Reports included in your QuickBooks Online subscription.

If the suggestions shared by Archie_B did not work, I highly recommend contacting our Support Team this time. They can request for this concern to be investigated by our engineers.

Follow these steps to get a live support to help you:

Go to the Help menu in QuickBooks, then choose the Search tab.
At the bottom click on Contact us.
Enter the keyword Account Management and Billing in the What can we help you with? box.
On the next screen, scroll down to How would you like to connect with us section.
Choose your contact option to initiate a discussion with a live agent.

Come back anytime if there's anything else you need help with QuickBooks Online or this reporting topic. I'm always here to guide you through the features in the program.

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