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N
norfino-burnscon
July 11, 2023
Question

Bill payment not working

  • July 11, 2023
  • 8 replies
  • 41 views
is there an update to bill payments

    8 replies

    Fiat Lux - ASIA
    Fiat Lux - ASIA
    Level 14
    July 11, 2023

    Try opening your QBO account on any private/incognito browser. If the same error persists, sign up for a separate Melio account for free to integrate with QBO.

    https://affiliates.meliopayments.com/quickbooks

     

    You can get $100 as cashback to pay your first bill with credit card. T&C apply.

    https://affiliates.meliopayments.com/cashback

    G
    gothducks
    July 11, 2023

    Intuit confirms they are aware of this issue and engineers are working to fix it.  Try again later.  Many others are having the same issue, starting today.

      M
      mderoycpa
      July 11, 2023

      And now it works. I guess (sarcasm) no explanation is required.

      W
      wcm
      July 11, 2023

      I am having the same issue. I'm trying to pay a bill (I use Melio) and when I go to schedule the payment, a QB message pops up

       

      A new approach to pay bills is coming soon, and I don't have an option to bypass it to continue to pay my invoice.

        D
        dnk5
        July 11, 2023

        I'm getting the same pop up. Won't allow me to get to bill pay, just keeps sending me back when I close it. The announcement that something new is coming doesn't include anything about the current service being unavailable in the meantime.

          W
          wcm
          July 11, 2023

          Has anyone been able to find a workaround for this?

          Fiat Lux - ASIA
          Fiat Lux - ASIA
          Level 14
          July 11, 2023

          @wcm 

          Try to signup a separate Melio account as I mentioned earlier.

          W
          wcm
          July 11, 2023

          I already have a Melio account.

          M
          mtic
          July 11, 2023

          I have the same problem, QBO pop up says they have a new Bill solution coming, but no way to continue paying bills with the current method?

            R
            Rachel T11
            July 11, 2023

            In the same boat here.  Processed a bill payment last week with Melio, no issue. Now theres a QB message and it won't let me pay anything.  There needs to be a work around for this. 

            V
            VTHD
            July 11, 2023

            I did an online chat with QBO help and they sent me to Melio, and of course Melio has not responded except to say they received my email!  This is really unacceptable.  I have venders waiting on payments!

              L
              Legendary4
              July 11, 2023

              Hey, 

               

              I saw that too! Looks like there’s a bug but you can still make the payment by logging into Melio.coim directly with your QB login info. If you already have billpay in QB you don’t have to make a new melio account.

               

              Hope this helps! 

               

                R
                Ravin340B
                August 10, 2023

                Bill Pay for QuickBooks Online isn't working right now. We're on it; please try again soon.

                 

                 

                This is the message I am receiving. Anyone else getting the same?

                L
                lin_jcaj
                Level 9
                August 10, 2023

                Hey there, Ravin. I'm here to assist you in figuring out why you're seeing that message and give you some troubleshooting steps to resolve it.

                 

                Your browser might be blocking third-party cookies, causing the message to pop up. To fix this, please double-check your browser settings and ensure you have selected the option to Allow all cookies. By doing this, you should be able to get rid of the message.

                 

                If they aren't blocked, I recommend contacting our Customer Care Support to have this checked further. They have tools to access your account and provide you with additional steps to resolve the issue.

                 

                Here's how:

                 

                1. Click the Help menu in the upper-right-hand corner.
                2. Select Search and tap Contact Us.
                3. Enter a short description of your concern and tap Continue.
                4. Choose a way to connect with us. Either Start a chat or Get a callback.

                 

                Additionally, you have the option to bookmark these links for more comprehensive details regarding Bill Pay:

                 

                 

                Furthermore, I will also include an article to monitor the payments made to your vendors within a specific period: Run a report with vendor totals.

                 

                If you have any further questions or require assistance with any other QuickBooks task, please don't hesitate to add them below. I'll be here to lend a hand.

                R
                Resolute77
                June 11, 2024

                Has this been resolved? 

                I
                IrizA
                Level 2
                June 11, 2024

                Thank you for joining this thread, Resolute77. 

                 

                It seems that you also posted the same concerns earlier. My colleague already replied and shared his insights regarding Bill Payment. You can see his response by going to this link: https://quickbooks.intuit.com/learn-support/en-us/payments/re-quickbooks-bill-pay-not-working/01/1452185#M57101. 

                 

                If you have more questions about Bill Payment or anything related to QuickBooks, please comment below so we can assist you. 

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