Question

Contractor Expenses not showing Project Summary

Forum|Forum|5 years ago
December 3, 2020
15 replies
48 views

Contractor expense costs are not showing in Project Summary page. When you open the Project it does show the contractor costs but those costs are not in the Project Summary total throwing off the Profit Margin percentage.

QuickBooks Online

Jen_D

Level 8

Thanks for visiting our forum, @Ceflick10,

Have you tried opening your account in a web browser and checking if the Cost is showing there?

This will help check if this issue is caused by the large data in the cache. It stores your browsing activity and will constantly overwrite itself without deleting the old stuff. This will likely cause QuickBooks to function poorly.

The private window will not save any history making it a good place to identify browser problems. To start incognito mode, use these keyboard shortcuts:

Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N

If you no longer see this alert in private browsing, clear the browser's cache. This will help delete the history of the browser, so you can start in a clean slate.

I'm adding this article about the Projects feature in QuickBooks Online: Track income, costs, and profitability by project.

Let me know how it goes in the comments. I'll be right here if you need anything else about Projects. Have a good one!

J

Jnog

This answer does not help. I have same issues.

L

LollyNino_C

QuickBooks Team

Did QB fixed this issue? Having the same issue and changing it to ACCURAL wont fix the issue.

Thank you for posting here in the QuickBooks Community, @amper.

I understand how important it is for the expenses to show on the project summary report. Allow me to share additional insights about Project Summary reports in QuickBooks Online.

It can be that the expense transactions were not marked as billable to the project. Make sure to review the Expenses you'd want to check if they are billable regardless of if they are on an Accrual or Cash basis.

We can review this by opening the transactions. Just go to the Projects page, then select the project and look into the Transactions tab to open one and check the Billable column.

I'm adding this article about the Projects feature in QuickBooks Online: Track income, costs, and profitability by the project.

If there's anything else you need help with the project, let me know by adding a comment. I'm always here for you. Have a good one!