Welcome and thank you for posting here in the Community page, @lindak1119.
In QuickBooks Online (QBO) we have the option to create multiple invoice templates by importing your invoice template style and use the template when creating invoices.
First, you'll need to enable import style:
Go to the Gear icon.
Select QuickBooks Labs.
Scroll down the screen and toggle the switch to Import Style to On.
After turning it on, you can now import your new invoice template:
Click the Gear icon.
Click Custom Form Styles under Your Company.
Click New style drop-down arrow in the Customform styles page.
I do not have a "customize" button on my screen as shown in the screenshot above. I need to generate invoices with different language in the memo for different types of payment requests, and right now I have to change each and every invoice I create to accomplish that. This is time consuming and I can easily make mistakes by forgetting to adjust the language. And you refer to "importing" different styles....where would I import them from? Something I create in a different program, like Word or Excel? I have watched multiple videos and even chatted with one of your agents, who was able to get on my desktop and look around with me, and she couldn't find the customize button either. I wasted 90 minutes with her trying to tell me how to do something she couldn't do....
Hello there, @accounting-JE. I appreciate you bringing this to our attention.
The steps provided by my colleagues above regarding the Customize button and Import Style feature is for QuickBooks Online (QBO).
If you're using QBO, then you should have those options. To isolate the issue about the missing buttons, let's use a private browser. Since there are instances that the stored cache cause issues if it gets full of outdated files.
Here's how to open it:
Chrome: Ctrl+Shift+N
Firefox: Ctrl+Shift+
Safari: Command+Shift+N
Once done, try to follow the steps provided above. If it works, then your main browser causes this kind of issue. To ensure this doesn't happen again, it's a good idea to clear the cache of the browser you're using.
However, if those are still missing, I'd like to ask what version of QuickBooks were you using? I want to ensure I'd be able to provide the right fix for this problem.
Please keep me posted how things go on your end. I want to ensure this gets resolve for you. I'm always here to help. Take care.
Hi there, I need to create two invoice templates with different information on it. We have one company with two trademarks and each time I change the email address in one template, it changes in the other. Same goes for footer text.
You can use the Import style feature to create two invoice templates in QuickBooks Online (QBO). However, you can only use one email address for both templates, same goes for footer text. Let me provide you a few information about this.
Let's make sure to indicate the text so you can map your data when creating a template. To do this, mark your data with opening and closing angle brackets.