Employee billable rates

Hello @mariekeele! It's good to see you here in the Community. I'm happy to help you with your employee rates. 

The rate that comes into TSheets from QuickBooks Online is the cost rate you set up on the Employee Information page within QBO. That's the time that you use to pay your employees for payroll. The time that you use in invoices will use their billable rate.

In their profile is also where you can make their billable rate default as well. This can't be updated on a company level, it's done individually within their profile. You can, however, run a report to give you a list of the employees and their billable rates. Here are those steps:

1. Log in to QuickBooks Online as the admin.
2. Go to Reports on the left menu and search "Employee Contact List".
3. Click on the little gear icon in the upper right-hand corner of the report.
4. Click on Show More under Change Columns.
5. Select the box next to Billable Rate.
6. Click on the white space to apply (there's no save option).

If you have any further questions or need any clarifications, please don't hesitate to respond to this post. All of us here in the Community are eager to help. :)