Has anyone else lost all client data? I only have 1 customer still showing

Hello there, atozlandscaping.

I know the importance of having a complete list of your clients. This allows you to track their transactions and records efficiently in QuickBooks Online (QBO).  

In QuickBooks Online, there's a built-in utility that lets you see who made changes to your account and what they did. Let’s run the Audit Log report and check your transaction history.

Here’s how:

1. Open your company and head to the Gear icon at the top of your company to choose Audit Log.
2. This action will open a screen that shows all events that happened in your company.
3. From there, click the User drop-down and choose All Users.
4. Set the correct period in the Date changed drop-down and select All Events.
5. Go to the History column and tap the View link to open the audit history.

You can read this article to learn more about what the tool can do and the users created by the online program: Use the audit log in QuickBooks Online.

Need more help with managing your clients’ entries and tasks? Our self-help articles contain topics that will guide you on how to perform each one. Make sure to click on the link to see the complete details of the resource.

• Invoices and payments
• Sales and customers

If you still need assistance handling your clients’ data, click the Reply button and add a comment. I’ll get back to help and make sure this is taken care of for you. Enjoy your weekend ahead.