Let's review a report to resolve the error, lmatch. You run the Uninvoiced Charges or Unbilled Charges report to check if the employee is used in one of the transactions. Here's how: Go to the Reports menu. Look for Uninvoiced Charges or Unbilled Charges report. Check if the employee that you're trying to delete is used in one of the transactions. Click the transaction to open it. Uncheck the Billable box. Click Save and Close. Once done, delete the employee to check if that works. You can also reply to this thread if you have follow-up questions.

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lmatch

Question

Has anyone run into this? Error: This employee cannot be deleted because it is used in unbilled charges

Forum|Forum|7 years ago
January 8, 2019
13 replies
34 views

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QuickBooks Online

JenoP

QuickBooks Team

Let's review a report to resolve the error, lmatch.

You run the Uninvoiced Charges or Unbilled Charges report to check if the employee is used in one of the transactions. Here's how:

Go to the Reports menu.
Look for Uninvoiced Charges or Unbilled Charges report.
Check if the employee that you're trying to delete is used in one of the transactions.
Click the transaction to open it.
Uncheck the Billable box.
Click Save and Close.

Once done, delete the employee to check if that works. You can also reply to this thread if you have follow-up questions.

lmatchAuthor

Thanks for the reply. That was the first thing I looked at, and there are no unbilled invoices or unbilled time (those are the only two reports that come up for me) for this former employee. Other former employees deleted (made inactive) just fine.

MariaSoledadG

QuickBooks Team

Is there another solution to this problem? Like much of the world, I just had to layoff several employees, and the have thousands of billable hours that weren't billed because they weren't "hourly" projects. Now it looks like I have to uncheck each entry one at a time. Would take hours or days to do. There must be another way

Hi Paul C,

Currently, you can only uncheck the billable box in your timesheet to remove the billable hours. Let me show you how.

Click the + New.
Select Weekly Timesheet.
Uncheck the Billable option.
Click Save and new.

I'll also make sure to pass this along to our product team to let them know of your business needs.

For future reference, please check this article for more information: How to Enter Billable Time For Employees.

Please let me know if you have any other concerns.

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