Let's review a report to resolve the error, lmatch. You run the Uninvoiced Charges or Unbilled Charges report to check if the employee is used in one of the transactions. Here's how: Go to the Reports menu. Look for Uninvoiced Charges or Unbilled Charges report. Check if the employee that you're trying to delete is used in one of the transactions. Click the transaction to open it. Uncheck the Billable box. Click Save and Close. Once done, delete the employee to check if that works. You can also reply to this thread if you have follow-up questions.

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lmatch

Question

Has anyone run into this? Error: This employee cannot be deleted because it is used in unbilled charges

Forum|Forum|7 years ago
January 8, 2019
13 replies
34 views

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QuickBooks Online

JenoP

QuickBooks Team

Let's review a report to resolve the error, lmatch.

You run the Uninvoiced Charges or Unbilled Charges report to check if the employee is used in one of the transactions. Here's how:

Go to the Reports menu.
Look for Uninvoiced Charges or Unbilled Charges report.
Check if the employee that you're trying to delete is used in one of the transactions.
Click the transaction to open it.
Uncheck the Billable box.
Click Save and Close.

Once done, delete the employee to check if that works. You can also reply to this thread if you have follow-up questions.

lmatchAuthor

Thanks for the reply. That was the first thing I looked at, and there are no unbilled invoices or unbilled time (those are the only two reports that come up for me) for this former employee. Other former employees deleted (made inactive) just fine.

JenoP

QuickBooks Team

We have this issue as well. The Unbilled Time report shows over 40k of these "billable" items. The dollar amount is zero. So, how about invoicing them to clear the employee's attachment. They can be deactivated at that point, right?

Yes, you can actually create an invoice to clear out all the unbilled charges, bayer368.

Once cleared, you can follow these steps to deactivate the employee. Here's how:

Go to the Payroll menu, then proceed to the Employees tab.
Look for the employee's name and click on it.
Click the Pencil or Edit ✎ icon next to Employment.
Edit their info and select Done.

Let me also share these articles in case you might need the when managing your employees in QBO:

Don't hesitate to send in another question or add a reply below if you have other questions.

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