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1 reply

Angelyn_T
Angelyn_TModerator
Moderator
September 11, 2020

Hello there, @info-gracelandho.

 

I'm here to share with you how to undo the categorized items or transactions in QuickBooks Online.

 

You can undo categorized entry from the Categorized column on the Banking page. Here are the detailed steps:

 

  1. Open your QuickBooks Online account, then go to the Banking tab at the left pane.
  2. Select Banking, then look for your account.
  3. Click on the Categorized column.
  4. Choose the item/transaction, then tap on Undo under Action.

I've added this screenshot for your visual reference.

 

Also, you may read the topics from this link in case you need related resources while working with QuickBooks.

 

Post again if there's anything you need assistance with. I'm always here to help. Keep safe always!

V
VMJ1
July 18, 2025

The bank transaction screen you show will not bring up the transactions I'm searching for in 2024.  They are, however, in the bank register, so I know they are there.  I've tried clearing my cache, switching modes, and using incognito mode but none of that helps to bring these up.

Is there another place where the "undo" function can be done?

C
continea
Level 5
July 18, 2025

Hey VMJ1,

 

Thank you for chiming in on the thread! I appreciate the steps you've taken so far! Since the problem still persist it would be best to connect with us so our team can verify some settings and investigate the matter more. No worries, this will be done in a secured enviroment. Here's how to contact us:

 

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help icon.
  3. Click the Search tab and select Contact Us.
  4. Provide a summary of your concern and click Continue.
  5. You can choose either to chat with us or have us call you.

 

Keep me updated! I want to ensure you receive the support you need to return to your business. Take care!

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