Thanks for sharing your concern in the QuickBooks Community page, @TheOrigHU.
Since the $5 fee is showing in your actual statement, you'll have to record it as an expense in QuickBooks Online. That way, we can ensure that your account matches your bank statements.
First, create an expense account for bank fees. Let me show you how:
- Go to the Accounting menu and select Chart of accounts.
- Click New.
- In the Account dialog, create an Expense account for Bank Charges, and name it Bank Fees.
- Select Save and close.
Once done, you can now record the fee and use the expense account you've created in the line item. For the detailed steps, check out this article: How to record expenses in QuickBooks Online.
After recording the bank charges, you start reconciling your account. This should now match your account to your bank statements.
If you have any further questions, feel free to add them on this thread. I and other users in the QuickBooks Community page are always here to help.
