Start and end time blank in generated reports

Let's perform some troubleshooting steps to help fix the issue, nd319.

Display issues such as a blank page when running a report are possibly caused by piled-up cache files in your browser. We can do browser troubleshooting steps to get rid of any cache-related issues. You can launch a private window (incognito) and check if the start and end time is showing on the report. Here are the shortcut keys:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)

If it is showing the details, return to your default browser. Your cache and extensions are probably interfering with the scripts that QuickBooks is trying to run on the page. Clear the cache so you'll be able to work with a clean slate. If not, you can switch to a different browser.

However, if you're still experiencing the same, I suggest reaching out to our support team to investigate further. They have the tools to be able to check why is this happening. They can also pull up your account in a secure environment. Furthermore, QuickBooks provides different reports that cater to your business and employees. For you to know what are these reports, check out this article for your guide: 
 

• Reports Included In Your QuickBooks Online Subscription
• Run Payroll Reports In QuickBooks Online Payroll

Feel free to let me know if you have any questions about the reports. I'll always be right here to help you all the time.