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C
Cavecloth
January 18, 2019
Solved

Uncleared checks and deposits

  • January 18, 2019
  • 27 replies
  • 72 views

Hello, I'm new at working with QB Online and I reconciled for 2018. I show a $0 difference, but I still have uncleared deposits and checks. What do I need to do in order to check them off my list? Will these uncleared items affect my overall P&L?

    Best answer by Rose-A

    Thanks for dropping by, Cavecloth.

    I can share with you some information about uncleared deposits and checks in QuickBooks Online.

     

    The uncleared deposits and checks in QuickBooks Online are not yet cleared in your bank, so you can leave those transactions as is. You can filter the reconciliation page to show the cleared transactions only.

     

    Transactions that are cleared and uncleared will not affect your P&L since the report is accrual/cash basis.

     

    You can check these articles for more insights about reconciliation:

     

    If you need help with QuickBooks in the future, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:

     

    1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
    2. Choose your QuickBooks Product.
    3. Select your QuickBooks version.
    4. On the Contact Us page, click a topic.
    5. Click on the Get Phone Number button to see the support number.

     

    Should you need anything else, don't hesitate to fill me in. Have a nice day.

    27 replies

    Rose-A
    Rose-AAnswer
    Level 10
    January 19, 2019

    Thanks for dropping by, Cavecloth.

    I can share with you some information about uncleared deposits and checks in QuickBooks Online.

     

    The uncleared deposits and checks in QuickBooks Online are not yet cleared in your bank, so you can leave those transactions as is. You can filter the reconciliation page to show the cleared transactions only.

     

    Transactions that are cleared and uncleared will not affect your P&L since the report is accrual/cash basis.

     

    You can check these articles for more insights about reconciliation:

     

    If you need help with QuickBooks in the future, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:

     

    1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
    2. Choose your QuickBooks Product.
    3. Select your QuickBooks version.
    4. On the Contact Us page, click a topic.
    5. Click on the Get Phone Number button to see the support number.

     

    Should you need anything else, don't hesitate to fill me in. Have a nice day.

      D
      DeadWood
      June 25, 2019

      Replacing the previous bookkeeper and I'm finding all these transactions when reconciling. These are years old and there are many of them.  As if the transactions were not used or voided, just ignored. They don't surface until I'm scrolling through 20+ of them to work the current reconciliation. I've tried several different ways of reporting and they all hide. I can't fix them while in reconciliation, but I can't find them otherwise. 

        MaryLandT
        MaryLandT
        Level 10
        June 25, 2019

        Hi there, @DeadWood,

         

        You can delete those unused checks so they won't appear on your reconciliation page.

         

        Let's first locate those checks from your Chart of Accounts, then delete them from there. It's easier to find them by customizing transactions using the Filter icon.

         

        Here's how:

        1. From the left menu, select Accounting, then Chart of Accounts.
        2. Open the account where checks are posted to.
        3. Click View register under the Action column.
        4. Click the Filter icon.
        5. Select Not Reconciled under the Reconcile Status drop-down list.
        6. Select Check under the Transaction Type drop-down list.
        7. Click Apply.
        8. Click the check, then select Delete.

        Upon sharing this suggestion, I still recommend consulting with an accountant first before making any changes on your account. He/she might have specific instructions on how to handle these transactions.

         

        I've also added this article to learn more about bank reconciliation: How to Reconcile an Account in QuickBooks Online.

         

        Upon sharing this suggestion, I still recommend consulting with an accountant first before making any changes on your account. He/she might have specific instructions on how to handle these transactions.

         

        Drop me a line if you have follow-up questions about the solution above and I'll get back to you.

        C
        cathymarietta99
        April 7, 2020

        How is this happening...the issue is 2 accounts receivable payments that are showing up unreconciled!!

        AlcaeusF
        AlcaeusF
        Level 14
        April 7, 2020

        Thanks for joining this conversation, @cathymarietta99.

         

        If the two accounts receivables are still uncleared, so you can leave those transactions as is as mentioned by my colleague above. However, if they're already cleared or reconciled by still showing, I highly suggest contacting our Support team. They have tools that can pull up your account in a secure environment and investigate this further. They can also perform some troubleshooting steps to fix this for you.

         

        Here's how to reach them:

         

        1. In QuickBooks Online (QBO), click the Help (question mark) icon at the top right.
        2. Select Contact Us at the bottom to connect with our live support.

         

        Just in case, I'll add these articles for future reference:

         

         

        Please let me know how it goes or if you have any other issues or concerns. I want to make sure everything is taken care of for you. I'm always here to help. Have a great day!

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