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April 8, 2021
Question

When creating a new invoice, how do you change the default "cc" email address that pops up?

  • April 8, 2021
  • 3 replies
  • 23 views
No text available

3 replies

Moderator
April 8, 2021

Thank you for reaching out to the Community, dave-harveyesq-c.

 

I can guide you on changing the Carbon Copy(CC)email in QuickBooks Online(QBO).

 

You'll have the option to change the CC email address in sending an invoice. I'll show you how.

 

1. Go to the Settings ⚙.

2. Select Account and Settings.

3. From the left menu, click Sales.

4. In the Messages section, you can enter the new email address under Copy (Cc) new invoices to address.

5. Click Save.

6. Hit Done.

 

Check out the guide here if you want to send an invoice or report to multiple email addresses.

 

Leave a comment if you have further questions about managing invoices. I'll be happy to help you out. Have a great day!

 

 

 

 

April 9, 2021

Worked to perfection!  Thank you!

Level 8
April 9, 2021

Good evening, @dave-harveyesq-c

 

I'm glad that we were able to provide you with the best steps to fix the problem. We're always here to lend a helping hand. 

 

If you need any more assistance, don't hesitate to ask. I'm only a post away if you need me. Wishing you and your business continued success!