I'll point you to an expert who can assist with this concern so you can get back to managing your business, Melba.
To ensure progress on your case, I recommend contacting our Payroll Live Support team. Here's how:
- Go to the Help menu.
- From the Search tab, select any article.
- Click Contact Us.
- Pick a topic or enter your concern, then select Continue.
- Choose Have us call you.
Please check their support hours to ensure you can reach them at your convenience.
I'll keep these articles available should you wish to learn how to address underpaid and overpaid taxes:
We're committed to resolving your situation. Please reply whenever you need further assistance regarding the IRS, and we'll address them promptly.