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melbajean13
Level 1

IRS Notification

I have been receiving IRS notifications for months saying that I owe them money and they are going to levy property! I have emailed this quickbooks generic email each time I received a notice and months have passed - no one has helped at all. How can this be legal? You make mistakes, cost peoples thousands of dollars and get to just ignore us? How do I get someone to assist correct the issues?

2 Comments 2
BabyB
QuickBooks Team

IRS Notification

I'll point you to an expert who can assist with this concern so you can get back to managing your business, Melba.

 

To ensure progress on your case, I recommend contacting our Payroll Live Support team. Here's how:

 

  1. Go to the Help menu.
  2. From the Search tab, select any article.
  3. Click Contact Us.
  4. Pick a topic or enter your concern, then select Continue.
  5. Choose Have us call you.

 

Please check their support hours to ensure you can reach them at your convenience. 

 

I'll keep these articles available should you wish to learn how to address underpaid and overpaid taxes:

 

 

We're committed to resolving your situation. Please reply whenever you need further assistance regarding the IRS, and we'll address them promptly.

Just_me
Level 11

IRS Notification

@melbajean13   A LOT of others have had better success with Facebook. There is an Intuit/ QB page.  Post your issue there and see if someone reaches out to, or can help you there. 

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