New currency

I acknowledge your time raising this concern about the switch to the Caribbean Guilder (XCG) currency in Curacao, Jair. Effective March 31, 2025, Curacao will be migrating currency from Antillean Guilder (ANG) to Carribean Guilder.

The option to change the currency is currently unavailable in QuickBooks Online. However, we'll let you know as soon as we have more information.

You can still handle transactions with international suppliers, customers, or employees using the multi-currency feature to invoice, receive payments, and manage expenses in different global currencies.

Lastly, I'll do suggest contacting our QBO Live Expert Support Team to better check further, and assess this case. They can also update you time to time if there will be new updates about this changes in currency.

Thank you for your patience and understanding while we work on this change. We're here to help make sure your financial activities continue to run smoothly.

Hi, 

I think the question is, when will the new currency be added to the currency list in QBO?

thx

Hi, Jouene, thank you for adding more insights of what Jair was asking here in the Community and I appreciate your time and effort too.

With this, I updated my response to the question being asked by @Jair to have better clarity.

If you have any other questions regarding the change of currency in Curacao, please let us know by hitting the Reply button below.

@Jouene  

Don't expect too much. I'm sure this issue is not their top priority to fix. If the currency symbol is critical for your business, I would recommend to convert your data to another accounting app.

Hello QB team, when will the XCG currency be available in QB Online?

We understand the importance of having access to the latest currency options, especially during such significant changes, pbentvelsen. Although we do not have a specific turnaround time for when this update will be available in the system, we will keep you in the loop as soon as we receive more detailed information.

I recommend contacting our QuickBooks Live Support team to receive updates about the availability of the Caribbean Guilder (XCG) currency in QuickBooks Online (QBO). Here's how:

1. Sign in to your QBO company.
2. Select the Help icon and proceed to the Search tab.
3. Key in a question or topic from the designated field, then click Contact Us.
4. Choose Chat to connect with us.
   

To prevent your chats or calls from being disconnected, I recommend checking our support hours for prompt assistance: Get help with QuickBooks products and services.

You can also engage in transactions with international suppliers, customers, or employees. For reference, you can use the multi-currency feature to invoice, receive payments, and manage expenses in various global currencies.

We appreciate your patience and understanding as we work to make this transition as smooth as possible for you and all users affected by this change. I'm always here to help ensure your financial operations run smoothly.

In the meantime all platforms have switched to XCG. It is not even possible anymore to pay with ANG on the islands. QBO is the only accounting software in which it is not possible to choose of switch to XCG which is very frustrating and unprofessional towards my clients. Every week I get the same update: We are working on it but a clear answer is still not available. Would appreciate if some progress is possible. Some of my clients already asked to switch to another software..