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R
Rayo
March 29, 2018
Solved

QuickBooks Bill Pay

  • March 29, 2018
  • 1 reply
  • 4 views

Hi, i am trying to evaluate as to how Quickbooks Bill Pay for Desktop version functions. https://quickbooks.intuit.com/bill-pay/.  The helpline is of service provider Fiserv.com with whom Quickbooks have partnered and they are not able to provide demo. Quickbooks own helpline doesnt even know of the service (They confuse it with Payments / Receivable). Has anyone has experience using this feature for payment? 

Thanks

Rayomand 

Best answer by SophiaAnnL

Hello, Rayo.

 

I can definitely share with you the information I've gathered about QuickBooks Bill Pay.

 

The QuickBooks Bill Pay feature uses the Automated Clearing House (ACH) to electronically transfer the payments from your bank to your payee. In case your payee is not set to receive electronic payments, QuickBooks Bill Pay will automatically create and send a check through the US Mail.

 

To know more about the benefits and how this feature works, please check out this article: Set up and use online bill payment service.

 

I'm always around if you have any additional questions about this service. Thanks for dropping by and have a good day.

1 reply

SophiaAnnL
SophiaAnnLAnswer
Level 5
March 30, 2018

Hello, Rayo.

 

I can definitely share with you the information I've gathered about QuickBooks Bill Pay.

 

The QuickBooks Bill Pay feature uses the Automated Clearing House (ACH) to electronically transfer the payments from your bank to your payee. In case your payee is not set to receive electronic payments, QuickBooks Bill Pay will automatically create and send a check through the US Mail.

 

To know more about the benefits and how this feature works, please check out this article: Set up and use online bill payment service.

 

I'm always around if you have any additional questions about this service. Thanks for dropping by and have a good day.

R
RayoAuthor
April 2, 2018

Hi Sophia

Thanks for reply & information. Would you be able to advice as to undermentioned features as advertised on https://quickbooks.intuit.com/bill-pay/ (under 'Additional Quickbooks Billpay Feature' tab)

 

- Establish internal business controls for creating, reviewing and sending payments:

Are there multi level approvals / dual approvals prior to payment release? In scenario of accouting services including payment processing outsourced (Accoutant Version used) how would Internal Approvals function?

 

- Authorization levels dictate who has access to your accounts: 

Is this additonal to what available in Quickbooks?

 

Payment Instrument: ACH or Checks - Fiserv helpdesk mentioend majority of payments will be via Checks which is acceptable. Is there a manner in which we can choose btw the two modes if ACH is available for the receipient? (if 95% of payments are via Checks - due to Fiserv - we would have 100% on Checks and know / be in control over the manner. 

 

Addiontional Information links on Bills Pay page and in the article you shared are not functional : 

- QB Bills Pay Page: You will also find free online Help, and well as answers to many Frequently Asked Questions, on our service provider's Web site at www.checkfreecorp.fiserv.com 

-Article (at end) For more information and answers to frequently asked questions, please visit the QuickBooks Bill Pay Service site. You'll also find free online help on the CheckFree web site.  

 

My challenge is not having complete literature on products before signing up especially when finanical transactions are concerned; Fiserve helpdesk advices to enroll into the service (free for one month) and try out. For an individual that could be a doable approach but for Organizaiton its a hard sell to get approval without fully knowing on how will the system function. Would there be organizations that we can touch base with who are already using this product?

 

Appreciate your input and assistance.

Kind regards

Rayomand

M
MichelleT
April 6, 2018

Hi there, @Rayo,


I’m here to help ensure you’re able to get all the information you need prior to enrolling for QuickBooks Bill Pay.


I’d love to answer all your questions. However, we have a dedicated team that can supply you with the information you need about the service.


They’ll be able to confirm if you can do the following:


•    Set approval controls when processing and sending payments to vendors.
•    Manage users who can access the bill pay account.
•    Setting payment methods for recipients.


I recommend getting in contact with our QuickBooks Bill Pay the Sales Department at (877) 683-3280 or the Customer Service Team at:

 

Direct Phone Number: (888) 243-2509

Hours of Operation: Monday - Sunday, 7:00 AM - 1:00 AM ET

 

The contact information is also listed in the Set up and use online bill payment service article including the Technical Support (Who do I contact for support?).


You can also sign up for the trial account as advised by Fiserve. It will help you learn more about how the product works and how to maximize it to full functionality.


As for the links in the article that are not working, I’ve already sent feedback to update them.


Stay in touch with me if I can be of assistance.

 

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