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1 reply

QuickBooks Team
March 16, 2026

Hi there, derekyeager112. Could you please clarify the first line regarding where do I had the employee?

 

If you are referring to adding a user to your QuickBooks Online (QBO) account, please follow these steps:

 

  1. Go to the Gear icon in the top right.
  2. Select Manage users.
  3. Click Add user.
  4. Enter the user's personal information.
  5. Click Send invite.

 

However, if you are using QBO Payroll and need to add a new employee.

 

Here's how:

 

  1. Go to All apps, then Payroll.
  2. Select Employees.
  3. Click on Add an employee.
  4. Enter your employee’s name and email address. 
  5. Select Add employee.
  6. Fill in the remaining employee information in the available sections.  
  7. After completing a section, select Save.

 

Feel free to leave a comment below if you have any other questions.

QuickBooks Team
March 17, 2026

Hi derekyeager112,

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.