Manage Customers and income

and once i make it inactive it adjust my cost of sales expense category, how do i stop that from happening?

An employee resigned and we have to process her F&F but her vacation pay shows negative in QBO while she has vacation balance of 14.66

How does a client pay with credit card, does my business pay a processing fee and if so how much?

We do not want the client to have to option to approve their estimate that way as it is only valid for a month and most of them seem to just approve it but don't make any payment before the due date.

We are facing a production issue after the July 2026 QuickBooks release. The new `AllowOnlineAffirmPayment` field was added to the Invoice API response. Our application uses QuickBooks PHP SDK 6.2.4, which throws a `RuntimeException` because the `IPPInvoice` class does not contain this property. The invoice is created successfully, but the response cannot be parsed, so we cannot retrieve the Invoice ID. We cannot immediately upgrade the SDK because our SaaS platform is deployed across 100+ independent production servers. Could you please advise: 1. Is there any request parameter, header, or setting to exclude this field from the response? 2. Is there a workaround for SDK versions before 6.2.5?

How does deputy app work with quickbooks online payroll?

Why does QBO Payroll require employee payroll history to be split at June 30? (Canada) During the payroll history setup, QBO asks me to enter two amounts for each payroll item: -Total as of June 30 -Year-to-date total For employees who were paid after June 30, this requires entering cumulative totals as of June 30 and then entering updated year-to-date totals for the same payroll items. I'm trying to understand why this split is required, not simply how to complete the screen. From what I can tell: -Payroll tax calculations (CPP, CPP2, EI and income tax) are based on year-to-date totals. -T4 reporting is based on annual totals. -Ontario has no payroll rule changes effective July 1. -Journal entries and financial reporting are unaffected by the historical payroll data. So what purpose does the June 30 snapshot serve? Is this: -required for some internal QBO payroll calculation, -used for migration validation, -or simply a design choice in the import process? Has anyone entered th

Today I haven’t received a message pop-up on my Quickbooks mobile phone app to say “ this plan doesn’t support the Mobile app”. I have range of clients on essentials, plus and advanced, so I can see, some I can’t see.This issue includes my own Accounting firms books that are on advanced. I get the message that the plan is not supported on the Mobile app. this has only started happening today. Is this a temporary issue or I can’t use the Mobile app anymore?

We make an advance payment to a contractor for a work not yet done, so a bill is not yet been issued.

please someone guide is it the system or

i am looking for the invoice for the year 2026/2027, where i can find it ?

She is showing with two different payroll profiles and 4 different time profiles

when I try to run payroll the net amounts have changed from the usual amount I pay employees.

I'm sending invoices to my customers but they didn’t get the payment link.

Everytime we issue sales receipting, I input the transaction reference code manually. After proceeding, the system overwrites it and automatically changes the transaction reference code.

How do I record an overpayment to Receiver General for payroll deductions?

Whenever I try to access the QB community, I am thrown back to the US login page and made to login again. And then constantly round the same circle. Clicking on a link to my own post takes me to the US login page. Even a reply to my post from SheandL comes to my email and the link in the email is to the US site! Used to be useful when it was working.

how can I show product photos on invoices

My bank transactions don't update. Ongoing problem.

Final payroll process?

I received a payment but don't know who is it from? How do I find out who paid me?

I'm using QuickBooks Online Payroll. While completing an STP Phase 2 finalisation, I found my Payroll Clearing account wouldn't reconcile. After investigating, I confirmed there is only one pay run, one employee payment, one STP pay event and one payroll journal generated from the pay run. However, QBO contains two identical journal entries for the same pay run, both created at the same time. The duplicate has doubled Payroll Clearing, PAYG Liability and Superannuation Payable. Has anyone experienced this before? Is it safe to delete one journal, or is there a better way to correct it?

I need help creating QuickBooks Account for a Plus Plan. Can anyone help?

From almost 3 4 hours I am not able to open bank transactions, When I am opening Bank Transaction it is showing "We cant connect right now"

The search feature has been removed, and the date filter only goes back to 'Last Year.' I need a way to export or retrieve all invoices for this customer,