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mary53
New Member
February 2, 2026
Solved

credit card update

  • February 2, 2026
  • 1 reply
  • 7 views

Hello, I recieved an email that my credit card is expiring and i need to update.  The way they told me to do it in the email  under product and billing i need to put in a new credit card number etc.  not just change the expiry date.  Is this the right way to do it?

Thanks

Best answer by MoiraskyeT

Hi there, Mary.

 

If you received an email indicating that you need to update your credit card information for QuickBooks Desktop (QBDT), it is essential to verify the email's legitimacy before proceeding.

 

You can log in to your Intuit account through the official website https://accounts.intuit.com.

 

Then, navigate to the Product and Billing section, as mentioned in the email.

 

Input the new card number, expiration date, and CVV code, even though the number may remain the same on a replacement card.

 

You can check these article for more info on updating account details:

 

 

If you have additional questions, please reply to this post.

1 reply

M
MoiraskyeTQuickBooks TeamAnswer
QuickBooks Team
February 2, 2026

Hi there, Mary.

 

If you received an email indicating that you need to update your credit card information for QuickBooks Desktop (QBDT), it is essential to verify the email's legitimacy before proceeding.

 

You can log in to your Intuit account through the official website https://accounts.intuit.com.

 

Then, navigate to the Product and Billing section, as mentioned in the email.

 

Input the new card number, expiration date, and CVV code, even though the number may remain the same on a replacement card.

 

You can check these article for more info on updating account details:

 

 

If you have additional questions, please reply to this post.

    M
    mary53Author
    New Member
    February 2, 2026

    How do I know if the email is legitamate or not?   My card has expired, so I imagine that it is legitamate?

    It tells me to go to products and billing, which I have done, but there is no place there to update 

    T
    ThomasJosephDQuickBooks Team
    QuickBooks Team
    February 2, 2026

    Hi Mary53, I appreciate the effort you put into updating your payment information. We can do it directly through the account management service tool. Let me guide you through the process.

     

    Before we proceed, you can verify the legitimacy of our emails by checking this link: Receive important email messages from Intuit.

     

    If the email you've received isn't on that list, please report it to our Online Security Center immediately so we can review this and keep your account secure.

     

    Here's how you can update your billing info:

     

    1. Sign in to your account.
    2. Navigate to the Payment Methods Widget on the left navigation bar.
    3. Select the Add Payment Method button.
    4. In the Country field dropdown, select CA.
    5. Fill out the necessary payment fields and select Submit.

     

    Once submitted, your new payment method will appear in the widget.

     

    Please let us know if you need further assistance.

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