Other Questions

Je viens de télécharger l'application. Après avoir rentré le mot de passe, le chargement se lance puis bloque et indique "Ouvrir sur le Web - Pour la tâche en cours, utilisez Quickbooks sur votre navigateur Web mobile" . Je n'ai donc pas accès à l'application mobile. Je peux me connecter sans problème via le navigateur depuis mon telephone ou mon ordi. J'ai besoin d'utiliser l'option "dépenses express" pour prendre en photo les facture depuis mon telephone mais je ne trouve pas cette option sur l'application Quickbook depuis le navigateur web de mon telephone.. J'ai déjà réinstallé l'application, vidé le cache...Etc. aucune différence. Je voudrais donc de l'aide soit pour corriger ce problème de correction (mes collègues eux, n'ont pas de problème pour se connecter depuis leur téléphone sur le compte de l'entreprise) soit que quelqu'un me dise comment trouver l'option "depenses express" depuis le Quickbooks du navigateur web afin de prendre en photo les factures et reçus comme cela dep

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I use Quickbooks online. I have tried looking for "mobile" in the report customization options.

QBO automatically created a record of payment noted as paid outside of QBO, but I don't know how to match my bank transactions to it. They are multiple, and include processing fees so don't exactly match up with the tax payment. When I try to 'match' , the tax payment from qbo system doesn't appear.

Has anybody been able to connect to Scotiaconnect with Quickbooks? I can't seem to find a solution it tells me my usename is not good or I am not selecting to good bank. Very frustrating.

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When I try to save an invoice, I get an error that the invoice number already exists. But I chose the ‘let us pick one for you’ option. No matter what number I put in it gives me the same error. 

Has anyone else been experiencing issues with their QBO and BMO banking integration? It's been down for us for about a month now with "Error 103 - username/password not working" error message (while we can log in directly to our bank profile with no issues). Numerous attempts to sign back in via QBO results in errors (and can even lock our banking profile account up as they see it as suspicious activity).  2FA doesn't seem to be the issue as it does ask for either the SMS code or our RSA code and results in the same error message. 

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Unfortunetly I still can not get the payroll update.I have been doing the payroll manuallyHow do I go about making sure that all year to date figures are correct? 

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When I open quick books pro desktop It says that there is an update.  I have tried several times, but I can not get the update.  Is this update something that is needed in order to get the July 2025 payroll update, which I still can not get. Thanks

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I am trying to import chart of accounts in QBO using excel spread sheet. In fact I am using the sample spread sheet provided in QB help and just overriding it with my data. Although I have kept the date format as YYYY-MM-DD related to the opening balance however when I upload it automatically changes to MM/DD/YY and then throws an error that the date must be in the format YYYY-MM-DD. Does anyone else had similar problem and was able to find a solution. On a related note, the article on QB help for the "Import your chart of accounts to QBO" is as confusing as it could be. In step 4, it expects to complete import chart of accounts and then it expects you to manually enter opening balances in step 5. This is not feasible if you are importing hundreds of accounts. It also contradicts the fact when the sample spread sheets provides fields for opening balance and the related date.

We have an employee who was accruing vacation pay and we allowed them to use more vacation than they had accrued, but then they left with an amount still owing. We wanted to use an item in our payroll item list called "Vacation Accrual Adjustment", but it doesn't appear to affect the actual vacation accrual on the employee's account. When looking at the payroll item list, I can see it's listed as "Deduction" under "Type", whereas our regular "VacPay-Paid Out" is listed as "Vacation Pay" under "Type". Is there a way to either change this existing item to "Vacation Pay" type or to either create a new payroll item with "Vacation Pay" as the type? I tried and it didn't seem possible.

Error: The exchange rate is null or empty.. But see no field to enter the exchange rate. On Desctop I see that field and it is prefilled.

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Why won't my latest RBC Statement update in QBO?

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En sommes, dans chaque client, je souhaite qu'il puisse comptabiliser des factures, faire des écritures comptables et qu'il puisse utiliser les transactions récurrentes.

Something must be wrong with the app. I did a full reinstall and cleared the cache but I am still not tracking trips on the Mileage tracker.

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