PDF/Email issues

Hello there, @coden.

I appreciate the steps you've taken so far and allow me to help you fix this issue.

Since QuickBooks Tool Hub doesn't fix the issue, I suggest restarting and resetting your temp folder permissions. Here's how:

1. Restart your computer and send the email again.
2. If the issue persists, reset your temp folder permissions by pressing the Windows key +R to open the RUN command.
3. Now, type  %TEMP% and click Enter.
4. Right-click an empty area of the temp folder, then hit Properties.
5. Select Security and make sure all user names and groups in Security have Full Control.
6. Once the permission has been set to Full Control, you can now save it as PDF again in QuickBooks.

Next, test if you can print to your XPS. Here's how:

1. Open your Notepad, then type Test.
2. Select File and Print.
3. Select the XPS Document Writer, then Print.
4. Enter a filename and save it on your desktop.
5. Now, go to your desktop and view the XPS document you printed from notepad.

If the steps above doesn't fix the issue, I recommend proceeding to Solution 3: Create a new template or form in this article: Fix PDF and Print problems with QuickBooks Desktop.

Moreover, I'm adding this article as your reference for fixing company file issues in QuickBooks Desktop: Reinstall QuickBooks Desktop.

Return to this post if you have other concerns about saving and printing your PDF file in QBDT. I'll be here to lend a hand.

@coden 

To resolve the issue, search at the bottom of your Windows 11 screen for "run." Then ope the "Run App" that came up under your search and typed "optionalfeatures" into the Run App. A "Windows Features" window then open and scroll down to "Microsoft XPS Document Writer" and check the box next to it. I then pressed "OK".