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December 14, 2020
Solved

QuickBooks Mac Conversion to Windows

  • December 14, 2020
  • 1 reply
  • 2 views

With the upgrade of the Mac OS to Big Sur, I have lost our ability to access the QuickBooks 2015 accounting file for my wife’s business.  I understand that as an out of support product Intuit has no intention of making modifications to the program so that it will work with the Big Sur OS.  That leaves us with a problem.

 

We are in the process of closing this business.  I would like to know if anybody has figured out a way to convert the 2015 file from the Mac version to a Windows-supported version?  I am running QuickBooks 2020 for my business.  I could import a converted file in to run reports, etc., as we prepare to shut down my wife’s business.  Does the Intuit file conversion service provide this option?  Hopefully they do.

 

Thank you in advance for any help you can provide.

Best answer by IamjuViel

This is not the service we want you to experience, @DJMangen.

 

Making sure you're able to convert your QuickBooks company file is my priority. Let me walk you through doing so.

  1. Update both of your QuickBooks Mac 2015 and QuickBooks Desktop for Windows 2020 to the latest version.

  2. Remove any memos longer than 50 characters or contain special characters like !@#$%^&*.

  3. Open your QuickBooks Mac 2015 company file as the admin.

  4. Go to the File menu and select Export.

  5. Select To QuickBooks for Windows.

  6. Name the file and choose the folder to save it in. Then, select Save.

  7. Enter and confirm your password and select OK.
  8. Select OK on the confirmation window.
  9. Move the file to your Windows computer.
  10. Restore the file in QuickBooks for Windows.

You can read through this article for the step-by-step instructions: Convert a QuickBooks for Mac file to QuickBooks for Windows.

 

If you encounter any errors during the conversion process, you can use this article as a reference to resolve it: Error: QuickBooks is not able to convert your Mac file to a Windows file.

 

On the other hand, yes, the Intuit file conversion service can further assist you with the process. You can check this article to learn how to send your file to our Data Services team: QuickBooks Data Services FAQ.

 

Get back to us here if you have other questions or concerns about managing your company file. I'm always here to help.

1 reply

IamjuViel
IamjuVielAnswer
Level 8
December 14, 2020

This is not the service we want you to experience, @DJMangen.

 

Making sure you're able to convert your QuickBooks company file is my priority. Let me walk you through doing so.

  1. Update both of your QuickBooks Mac 2015 and QuickBooks Desktop for Windows 2020 to the latest version.

  2. Remove any memos longer than 50 characters or contain special characters like !@#$%^&*.

  3. Open your QuickBooks Mac 2015 company file as the admin.

  4. Go to the File menu and select Export.

  5. Select To QuickBooks for Windows.

  6. Name the file and choose the folder to save it in. Then, select Save.

  7. Enter and confirm your password and select OK.
  8. Select OK on the confirmation window.
  9. Move the file to your Windows computer.
  10. Restore the file in QuickBooks for Windows.

You can read through this article for the step-by-step instructions: Convert a QuickBooks for Mac file to QuickBooks for Windows.

 

If you encounter any errors during the conversion process, you can use this article as a reference to resolve it: Error: QuickBooks is not able to convert your Mac file to a Windows file.

 

On the other hand, yes, the Intuit file conversion service can further assist you with the process. You can check this article to learn how to send your file to our Data Services team: QuickBooks Data Services FAQ.

 

Get back to us here if you have other questions or concerns about managing your company file. I'm always here to help.

DJMangenAuthor
December 14, 2020

Thank you @IamjuViel for your response.  Part of our dilemma is that we do not wish to incur the costs associated with the upgrade to QB 2021 Mac Desktop because we are closing that business.  That is not a prudent investment of funds; if I wanted to spend that money I would simply do so and continue to use the Mac platform while shutting down her business. 

 

What I am searching for is a cost-effective way of accomplishing this simple conversion task so that I can close down my wife's business.  I thought that getting the data into my Windows QB 2020 software could be one way to do that, paying a hopefully modest fee to get to the desired solution.. 

 

You mention toward the end of your response that the file conversion service could accomplish this task.  How much would the file conversion service cost to accomplish this task?

 

Thank you.

MichelleBh
Level 8
December 15, 2020

Thanks for the quick reply, @DJMangen.

 

I'll share with you the conversion fees in QuickBooks Data Services (QDS).

 

Since you already have QuickBooks Desktop for Windows, I'd suggest following the steps presented by my colleague above on how to convert the data. Please make sure to follow the step-by-step instructions, so there are no charges be taken. 

 

But if you have file conversion issues or company file issues, that's the time you'll need to contact our data services support. The Assisted Data Conversion in QBD without QuickBooks Care Plan will cost you $50 per file. But if you have a plan, some of the conversions are covered and have a fee per file. For more information, check out this article and directly go to QuickBooks for Mac: QuickBooks Data Services: Standard Data Recovery Services (Price list).

 

To contact our support, please go to this article: Contact QuickBooks products and services Support. Make sure to call them within the business hour to ensure we address your concern promptly. 

 

I've also added articles about the life of your QBDT Mac after converting and other topics. 

 

 

Let me know in the comment section if you have additional questions. I'm glad to help.