Rebuild

Thank you for giving us details, GAJodi1.

Before we proceed, make sure to save a back up copy of your company file in QuickBooks Desktop.

If you've already tried to rebuild the data multiple times, but still see an error. We can use the File Doctor to fix company file issues.

First, download and install QuickBooks Tool Hub. You can use this link and follow the instructions on how to download and install the QuickBooks Tool Hub. Once you have the  QuickBooks Tool Hub, we can run a quick fix for your file.

Like this:

1. From the tool hub, select Company File Issues.
2. Choose Quick Fix my File.
3. Click on OK when it completes and launch your QuickBooks.

After that, check if you can still see the error message. If you still get an error message, proceed on running the QuickBooks File Doctor.

Here's how:

1. From the tool hub, go to Company File Issues.
2. Select Run QuickBooks File Doctor.
3. Once you open the QuickBooks File Doctor, select your company file from the drop-down menu. If you don’t see your file, select Browse and search to find your file.
4. Click on Check your file (middle option only) and then Continue.
5. Enter your QuickBooks admin password and then select Next.

The scan will take several minutes to complete depending on you file size. Once done, open QuickBooks and check if you can still see the error message. The scan may say it was unsuccessful even if it already fixes your issue. 

If the issue still persists, I suggest reaching our Support Team. They can securely remote into your QuickBooks and investigate further about the error.

Please let me know how it goes. Just click the Reply button below for any follow up questions. I'll keep an eye on your response. Have a wonderful day!

@GAJodi1 

You may try the following methods:

1. Create a backup file and restore it with a new name

2. Run the QB ToolHub

3. Run the Condense Data utility to split the files

4. Chat Support and ask Data Service to fix it

5. Purchase a 3rd party file repair or condense service.

I have a large file 1.6gb with over 120000 targets that would not condense and gave about 10 transfer of credit errors.  What finally worked was (after backing up of course) :

1. find the invoice - click on apply payments, find the amount

2. go to company - make general journal entries and find all transactions with that amount.

3. delete BOTH relevant entries (customer).

4. go back to invoice - back to apply payments - reapply - it will re-create the two journal entries with different numbers

It also helped that I installed git-bash prompt (free) which has "tail -f" for monitoring log files.  The toolhub program will show you that the log file is in Local/AppData/intuit/quickbooks/etc.

Good Luck!