QuickBooks Q&A

For a LONG time now QuickBooks constantly aborts on me. We have 3 users working from a “server” (not a real server but a separate dedicated computer, so the host is on that machine), but I’m the only one this is happening to. It’s literally constant, some days once, other days ukp to 5 or 6 times and constantly interrupting my work flow. Sometimes all I have to do is switch windows. Sometimes I go outside of QB (to the web or a document on my computer) and when I switch back it aborts. It’s happening in every aspect of QB - entering vendor bills, payroll transactions and running reports, It happens when looking at customers or vendors, or lists of all kinds -- right in front of me it aborts and I’m not even touching the keyboard, just looking at the screen.I’m hearing rumors that QB is making this happen intentionally. We all know Intuit is doing everything it can to force users to go online. I do not want to go online and I’ve had to fight every year to get my desktop version renewed.

For QuickBooks Desktop Enterprise specifically, what option(s) currently exist for paying vendors through ACH?We’re looking for options ideally native to QBE, but that at least sync to QBE. I’m finding that many answers in support and community are either out of date or not relevant to this product (Desktop Enterprise).As far as we can tell, the following options may be available but hoping to get confirmation and information on setup and specifics of how they work, which is scarce.Desktop Enterprise connect directly to a major bank in a way that triggers an ACH payment to be made automatically once processed in QBDE. Does this currently exist? If so, any information would be greatly appreciated. Bill Pay through Melio: I understand this was replaced by an intuit-native solution for other products, but still is relevant to QB Desktop Online. Is this correct? If there a resource that describes how they interact (workflows, permissions, etc) and/or how to set this up that would be great.

I have four transactions as below showing in my Quickbooks online as "Spent" however when I go to look for them in my bank statements there are no debt/withdrawal entries that match.   9/11 - $7.009/11 - $33.009/11 - $3.009/11 - $10.00 To resolve the imbalance of $53 dollars between the two systems I excluded them from Quickbooks.  The question is why are those showing in Quickbooks as entries being spent when there is no such entries at the bank level? Thank you in advance. 

I received the below 4000 message when trying to connect to my Chase bank for the first time. Can you please advise? Something unexpected happened and we can’t connect to Chase Bank.Try again in a few hours. (4000)

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QuickBooks has been working on it since May, also.

If I could I would upload a screenshot but this platform won't let me. Every time I try to connect my Amex CC, it says I've done it successfully, then I return to QBO online, and I get an error message.

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cannot download transactions from wells fargo using quickbooks connection tool. just says error for few days now.

Hello,I'm using the web based version of Quick Books Self employed. I was having no problems at all until I discovered a batch of missing transactions in the middle of the year. I decided to upload a .csv file of these transaction, however I used the wrong file and uploaded the whole year. I now have numerous duplicate transactions. Can I delete this whole year and start again and if so how do I do this? Any help would be much appreciated. Kind regards Tracey

My bank account is reconciled through August 2021.  I was out sick and couldn't reconcile the last 4 months of the year until this month.  However, when I click register, it says the last date reconciled is "date ending 12/31/2020".  BUT the history shows the reconciliations complete through August 2021.  Any ideas how to fix this?  I'm not planning to re-reconcile everything because the history shows the account is mostly reconciled - so somewhere the system knows it was completed (plus the 'un-reconciliaiton nightmare' we all know about). To recap:  account reconciled through August 2021.  History confirms reconciliations complete.  When attempting to reconcile the rest of the year, the system says last reconciliation was 12/31/2020.   Thanks in advance.

After I had reconciled my accounts for 2023, I realized that two transactions were entered incorrectly. The first was a refund from an overpayment from a customer, the second was a mis-categorization of a check written for a partner. Once I changed these, the original reconciled transactions were deleted and now before I can do the January 24 reconciliation, I have an error in the amount of those two deleted transactions. How can get back to the $0 amount? I've tried to follow the examples, but none seem to match what I did and how I can't fix it to get a difference of $0. HELP!

My beginning balance in December is $1M off from what it should be.  When i click unreconcile to look at November beginning balance, this is off but by a different amount-$1.1M.  I called QB.  First, the people that answer the phones know nothing; they are messaging techs who then play telephone game to relay info - I cannot actually talk to a tech.  Then i ask for supervisor, thinking as a supervisor they would have more knowledge but nope - they just takes feedback.Their solution - do a Journal entry to force balance to be correct!!!  WHAT?!?!?!  Any accountant knows that is against GAAP and that it will not help to do a JE if the bank recons are wrong for months at a time; i need to know WHY they are wrong and fix it and watch for it in the future. At least the near futuree becuase we are DUMPING QB ASAP!So i pulled audit report and those shows 2 items totally $2K so no help there.  Is there an acutal accoutant or somepne with k

My client does their own bank reconciliation.  Several months ago, she entered the wrong year and proceeded to reconcile.  For example, she was reconciling January 31, 2023 and she put January 31, 2024.  QB took it and each month since she has used 2024 as the year. How can I help her get this straight? 

Hello,I am reconciling my January books and my quick books told me my balance is off. When viewing the reconciliation discrepancy report it appears the issue is with some transactions from October. In October I had some transactions accidentally get deleted and I had to manually re-enter them. I didn't have any issue reconciling October, November or December after that. When I view my report I see several transactions from October plus the ones that were deleted. Many more than what is on my bank statement. How do I tell if some transactions are doubled and how do I proceed to fix the discrepancy in the balance.

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I checked the bank website and everything looks good on that end.

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Hello,Hope someone can help me.Can't fix error 103. I am not able to reconnect the bank to QB online. I am 100% sure I use the correct user ID and psw and still get the error 103.Thank you

My bank feed is not updated. I have clicked edit sign in info and resigned into my bank account. However, it is not accepting my login information which I verified it was correct at the bank website. How do I fix this.

Quickbooks is prompting me with a "103" "error for additional verification, probably via 2FA, to reconnect me to my bank account (Bluevine) but there is no way to provide 2FA codes and I can't proceed. What should I do?

Hello, I am trying to match a client payment to a bank deposit but the payment or the corresponding invoices are not listed to match to.    I see the invoices are paid, how can I find out if they have been matched to another deposit?  Are there any other reasons why they would not be listed? thanks!

Hello, Does anyone have any ideas on how to fix error 9999. I have been on tech support 6 times now and they all just do the same steps and eventually say it's a "Back end issue". I have been unable to check my accounts for about 2 weeks which is just awesome as we go through this CV stuff. Very unprofessional... If you have any advice, please let me know!  cheers, 

16 days with no bank connections and a 9999 code that flashes. Support is no help.  QB and BOA chats and emails and still no connection.  NO HELP FROM QBO or BOA.  Support will respond as if they are fixing the problem but it's a 2 hour trap to nowhere.

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