QuickBooks Q&A

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I typically mark an invoice paid for a customer who chooses to pay by check rather than through the invoice. Unfortunately, invoices that I click "mark as paid" for are showing up as unpaid. I've had to go back a verify that I received payments for some of these invoices that are showing up as unpaid, but I have actually received payment for. It's very frustrating.

Other info: I have tried Chrome and Firefox (both updated, cleared cache, and incognito mode). My bank account appears to be linked correctly and is showing transactions to be reviewed (on the homepage). The other six tabs all display correctly. But absolutely nothing is displayed for bank transactions. I really need help to get this resolved. It's really frustrating, as I can't deal with with the transactions and can't reconcile until this gets straightened out!

I sent an invoice to a customer. That customer paid for that invoice using credit card. I see that the invoice is paid. How do I record it in my bank chart of account?

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None of the reports are exporting and I'm getting an error message when trying to preview the saved reports

I have lost my User Name

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There are no employees working in the San Francisco account. We received a letter reminding us that we need to log in to continue the declaration. The account has been suspended by the system. Please help to activate it. Thank you.

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Randomly, QBO is now stuck in an infinite loop whenever I view any vendor or if I try to view my Expenses. The screenshot is just a still image, but imagine it cycling through showing the "Expense categorized..." banner endlessly. I've tried dumping cache, clearing cookies, incognito, different browsers and still the same thing. It's rendered the platform nearly useless. It's extremely frustrating how glitchy this platform is. Any suggestions on how to unstick this?

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The missing info is the "type of product" and the date. Other info that I enter does not disappear.

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A Chat Assistant has informed me that modifying a scheduled report is a feature not accessible to QB-Pro subscribers and we must upgrade to QB-Advanced to modify any existing recurring scheduled reports. (Chat transcript available upon request)

Hello, when creating an invoice (receivable) in QBO, am I able to change the receivable account that the invoice goes in? At the moment it seems to automatically go into our main/first AR account, but we have multiple AR accounts to track earned receivables vs contributions and would prefer to choose which one the invoices go into.