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New Member
September 18, 2026
Question

how can i change the share via setting on my mobile app?

  • September 18, 2026
  • 2 replies
  • 9 views
I want to share invoices via Whats App from the mobile app but I think it is set to email only and I can't work out how to change it.

2 replies

QuickBooks Team
September 18, 2026

You don't need to change any settings to enable sharing via WhatsApp, as the feature is already available. Invoices are set to email by default on the mobile app, so you must send the email first before sharing it via WhatsApp. To do this, simply go to your Invoices page and share it directly.

 

Here's how:

 

  1. Go to the Menu icon and select the specific invoice that you want to share.
  2. Ensure the invoice is fully created and has already been sent by email (not saved as a draft).
  3. Select the More option and click Share via.
  4. Then, choose the WhatsApp option.

 

You can also copy the invoice link and share it directly via WhatsApp.

 

I'll add this article to guide you on customizing your sales forms: Customise sales forms in QuickBooks.

 

Let us know if you have any other concerns.

New Member
September 18, 2026

Yes, i understand that but recently I sent an invoice and clicked always send by email. Now I can't seem to undo that and it only gives me the email option