Question

Contractor Expenses not showing Project Summary

Forum|Forum|5 years ago
December 3, 2020
2 replies
20 views

Contractor expense costs are not showing in Project Summary page. When you open the Project it does show the contractor costs but those costs are not in the Project Summary total throwing off the Profit Margin percentage.

QuickBooks Online

Jen_D

Level 8

Thanks for visiting our forum, @Ceflick10,

Have you tried opening your account in a web browser and checking if the Cost is showing there?

This will help check if this issue is caused by the large data in the cache. It stores your browsing activity and will constantly overwrite itself without deleting the old stuff. This will likely cause QuickBooks to function poorly.

The private window will not save any history making it a good place to identify browser problems. To start incognito mode, use these keyboard shortcuts:

Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N

If you no longer see this alert in private browsing, clear the browser's cache. This will help delete the history of the browser, so you can start in a clean slate.

I'm adding this article about the Projects feature in QuickBooks Online: Track income, costs, and profitability by project.

Let me know how it goes in the comments. I'll be right here if you need anything else about Projects. Have a good one!

J

Jnog

This answer does not help. I have same issues.

JessT

Moderator

Hi there, Jnog.

I'll share the reasons why you're unable to see the expenses or costs on a project, so you'll be guided to check them.

If the contractor expenses are entered as bills, still unpaid, and you use the Cash accounting method, they will not show up in the project summary. This is because the Cash accounting method only considers the bills as expenses to your business once they are paid. This is contrary to the Accrual method. See more info about the accounting method.

You also want to be sure that you tag the project name so the expenses will be reported under them. It's okay if you don't mark the items as billable. They will still show up.