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September 2, 2020
Question

Hello why did you bill double???

  • September 2, 2020
  • 1 reply
  • 2 views
No text available

1 reply

Level 4
September 2, 2020

Hey there, carla20. 

 

Without being able to dive into your personal account and seeing why you were charged what. I recommend reaching out to our support team, they will be able to see all charges and why they're there. To reach them, follow these steps:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.

 

To ensure we address your concern on time, check out our support hours.

 

If you have any other questions, feel free to post down below. Thank you for your time and have a nice afternoon.