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May 22, 2020
Question

How can one actually speak to someone live about a problem with admin/master logins?

  • May 22, 2020
  • 1 reply
  • 6 views
No text available

1 reply

Level 4
May 22, 2020

Hello there, @autocraft-rolla.

 

I'd be glad to offer my assistance in changing your login password for QuickBooks Online.

 

Here's how:

  1. Log in to your QBO account.
  2. Go to the Gear icon.
  3. Click Intuit Account under the Profile section. 
  4. Select Sign In & Security left menu.
  5. Click Edit under the Password section. 
  6. Enter a New password that fits the requirements.
  7. Confirm and enter your previous password in the Current Password field. 
  8. Click Save to changes. 

For additional insight, you can also check out these articles:

However, If you'd like to speak with one of our experts from the QuickBooks Support Team, you can reach them through chat or request a callback.

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose to Start a chat with a support expert to connect with us.

You can also check out this article for more information about our support hours: Support hours and types.

 

I'm always around if you have other questions. I'd be more than happy to help you out.