How do i close my account?

Good day, @bbjlogisticsllc,

Are you referring to cancelling your Intuit services with us? If so, terminating an account can be done directly in your QuickBooks Online company file. Follow the steps below:

1. Sign in to your QBO account, then tap the Gear icon at the top right portion of your Dashboard.
2. Go to Account and Settings, and select Billing & Subscription.
3. Locate the subscription to terminate then press Cancel or Cancel Trial.
4. Hit Continue to Cancel twice.
5. Lastly, answer the short survey and select Continue to Cancel.

After you cancel your subscription with us, your QBO data will be available for up to a year. For accounts with terminated payroll service, you'll have access to the data for six months after the end of the tax year in which that data was collected.

Before canceling, make sure that you have done the following:

• Printed necessary financial and payroll forms and reports you might need in the future.
• Paid any outstanding tax deposits and filed tax forms.
• Make your own arrangements to retain the data after that time.

To print reports:

1. Go to the Reports menu and select the report you want to print or export.
2. Find the report you want to save a copy for, then click to open it.
   
3. Make sure to select the correct dates before running it.
4. When the data is correct, click the Print or Export icons.
   

You may also visit our apps website to find tools to back up your QBO data. Here's the link: https://apps.intuit.com/app/apps/home

Check out these resource guides to be guided on the things you need to do before and after cancelling an account:

Cancel your QuickBooks Online subscription.

Cancel and reactivate your Online Payroll account.

I'm always here if you need further assistance with the cancellation. Mention me in the comment to notify me. Wishing you continued success. Have a wonderful day!