i'm having a paycheque sync error

Paycheques sync errors occur when payroll setup is incorrect, preventing data from hitting the General Ledger. To fix this, navigate to Payroll Settings and review your payroll account mapping.

Here’s how:

1. Go to Settings.
2. Choose Payroll Settings.
3. From the setup overview screen, access other windows to set up the following information:

• Pay policies (including pay schedules and vacation policies).
• Tax Setup (information required to ensure tax payments are captured and applied properly).
• Deductions (set basic information that’s common for all employees, like health insurance and retirement plans).
• Preferences (for accounting and cheque printing selections).

Refresh your QuickBooks account and resync the paycheque. If the error continues, I recommend contacting our Live Intuit Experts so they can review your payroll account, and fix the synchronization issue.

For further questions, please don’t hesitate to reach out. We're always here to assist you.