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July 2, 2023
Question

New Report Structure

  • July 2, 2023
  • 2 replies
  • 2 views

I had a custom report that I cannot seem to create in the new report menus. Every transaction report or expense report adds  the payment account versus the account in chart of accounts. See in my example my old custom report that I can no longer edit...I have expense account. It list what chart of accounts account that expense belongs to. The only account field I can find on the new reports puts like credit card or bank for that selection. That is not what I need. 

I need this for workman's comp since the class codes from Timesheet don't come over. Payroll only shows the single class code assigned to employees in payroll settings. The employees have to put in the class code for the service they are performing so I am using "class" on the timesheets. I was able to pull a report that I could filter the account to just payroll and cost of labor.

Then the other columns had:

customer full name which translates to project name

Date

Employee Name

Class

Amount (it would break out a payroll check wages by customer full name)

 

Am I overlooking it?

I REALLY do not like the new custom reporting and it is not because I was used to the old one. You can't see quickly what columns are selected and the way you have to filter to find your column seems difficult.

Any help would be greatly appreciated.

Already tried calling and that was a nightmare.

 

2 replies

QuickBooks Team
July 3, 2023

Thank you so much for informing us about this issue, @lmoCDS. I'll provide some information about this concern.

 

I understand the importance of having this report you've mentioned in the modern view of the report in QuickBooks Online (QBO). Since it's unavailable in the Modern view, you can still switch back to the Classic view of the report and pull up the custom report you created. Let's click the Switch to Classic view option on the upper right corner of the report to get you back to the old layout.


 

Also, you can send feedback to our product developers for this feature and other suggestions you have in mind. Any opinion is highly appreciated. 

 

We can click the Give Feedback option on the report base on the screenshot above or refer to the steps below.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Choose Feedback.
  3. Enter your comments or product suggestions.
  4. Then click Next to submit feedback.
     

You may visit our QuickBooks Online Feature Requests website to track the status of your submitted feedback.

 

Please know that updating the features and layout in QBO is still ongoing. We appreciate your patience as they work on it.

 

Feel free to read these articles for further details on managing reports in QBO:

 

 

Feel free to post a reply If you need further assistance. The Community will be glad to help you. Keep safe, and have a good one!

lmoCDSAuthor
July 3, 2023

Not a solution.

No classic view button on my previous created custom reports. 

 

So you are telling me there is NO way to pull this report again? You have removed functionality that I use to do my job? Is that what you are really saying in your reply?

lmoCDSAuthor
July 3, 2023

Please just let the product team know that the new Expense by account is not using the chart of accounts or I need someone who is familiar with the new reports to tell me how to recreate my custom report. 

June 5, 2024

Why are my custom reports I created in Classic view automatically switching to Modern (with an additional column for "Account" on every line!!!) It looks horrible and I have no option anymore to switch back to Classic view.  I've searched the community feeds and 90% of the answers to my questions are to "Switch back to Classic view."  If that is the way to solve this, why is Classic view no longer available??  HELP!!!

QuickBooks Team
June 5, 2024

Hello there, error.

I hear your sentiments about the new report system. I have updates about the issue and I'd like to share this to you to help you clarify things out when using QuickBooks.

QuickBooks has updated the report view to include more features and moved clients to this modern interface to enhance the platform to ensure that we can deliver the new features and reliability customers have been requesting for many years.

Starting from May 2024, we slowly roll out a new reporting experience for Standard Reports called Modern View. Also,  gradually make Modern View available for all Standard Reports and remove Classic View, which means users will no longer be able to switch between the two views.

To learn more about the changes, check out these articles:
 

Moreover, you can also send feedback directly to our product developers about the new interface so they can review your suggestions and may include the feature enhancement in the following updates. Please know that your opinions with us will be highly appreciated.

Here's how:
 

  1. Go to the Gear icon.
  2. Choose Feedback.
  3. Enter your comments or product suggestions.
  4. Then, click Next to submit feedback.
     

You can visit our QuickBooks Online Feature Requests website to track the status of your submitted feedback.

Furthermore, I'm leaving this article in case you need future help in exporting reports in QuickBooks: Export your reports to Excel from QuickBooks Online.

Feel free to post again if you have clarification and additional concerns in managing reports and QuickBooks updates. I'm just around to help you.