Time by item report freezing

I'm here to ensure you can view the details in the report, Joobee.

Before providing accurate steps to fix this, are you referring to Payroll Item Detail? Or may I know what specific report you pulled up? This way, we'll be able to investigate the cause of the freezing.

In the meantime, I recommend using the Rebuild Data utility. The tool automatically fixes minor company file data issues.

Beforehand, make sure QuickBooks is updated. Then, back up your file to avoid data loss.

Here's how:

1. Go to the File menu and then select Utilities. 
2. Select Rebuild Data.
3. On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
4. Let the tool repair your file. It may take some time. 
5. When the tool finishes, select OK.
6. Go to the File menu. Then, hover over Utilities and select Verify Data.
7. Let the tool check your file for data issues.

If QuickBooks doesn't find any problems, select OK. Then, run the report. Otherwise, click Rebuild Now.

In case the issue persists, use the QuickBooks File Doctor to fix your company file. 

Additionally, you can memorize your reports in QuickBooks Desktop. Doing so helps you ensure you can easily access the customized details.

Please keep us posted if you need additional assistance running or personalizing reports. We're always ready to help you out.