Duplicate estimate emails

Please check your Cc and Bcc fields within your message settings to verify that no email addresses are duplicated. This setup can sometimes cause the system to send duplicate emails to your recipients.

To check these fields, follow these steps:

1. Go to Settings, then select Account and settings.
2. Open the Sales tab on the left menu.
3. Find the Messages section and click the pencil icon to edit.
4. Review the Cc and Bcc fields for any duplicate email addresses.

If there are no duplicates and the issue persists, try sending an estimate in an incognito window or a different web browser.

Should you have any questions or need clarification, please let us know below. We're here to help.