How do I make it so credit card payments ask for a postal code not zip code?

Hi there seansapplianceso,

Thanks for reaching out about payment processing. QuickBooks Payments is a great tool able to allow your customers to pay for your services directly from the invoice. I can point you in the right direction for assistance with payments.

If you're getting a field asking for a Zip code instead of a postal code, One possible reason would be browsing data. These temporary files can accumulate in your browser, device or network and cause errors like the one you're seeing. You can resolve errors caused by browsing data by following these steps:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the mobile or Desktop app
• Try deleting the app from your device, and installing it once more from the app store
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If the error persists after trying all these steps provided above, then I recommend reaching out to the QuickBooks Payments support team outside of the Community. They'll be able to assist you in making sure all is set up properly, including the postal code, to process payments.  You can reach them using these options:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and X / Twitter

If you have any other questions, feel free to reach out here.