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Home
QuickBooks Q&A
Sales & Customers

Sales & Customers

3,923 Topics
7,000 Replies

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3923 Topics

I can’t get my receipt snap function to work as the green shape to crop I’d not working! Any ideas?

No text available

2 years ago

electricmike

Sales & Customers

The receipt capture green box no longer shows up

No text available

2 years ago

shtipovana-gmail

Sales & Customers

Can you fix the issue with my snap receipt?

Receipt snap function stopped working. When I tried to create expense it’s showing that “Create expenseValidation failed: Were sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again.”

2 years ago

farewellelectric

Sales & Customers

I am trying to snap receipts and create expenses from said receipts. And, I am continuing to get errors saying I need to check it again or use the computer

No text available

2 years ago

info-fisherandmi

Sales & Customers

Can I pay subcontractors (not on payroll) direct deposit through QBO? They are emailing me invoices from their QB accounts, but i can't figure out how to pay them.

No text available

2 years ago

aspen-kirschgrou

Sales & Customers

Client is not able to pay with credit card on their invoice. The online payments is set to "on" and it is giving her an error message when she goes to pay with her mc

No text available

2 years ago

seacanstorage-ic

Sales & Customers

How to post a trade in on a invoice?

How do I post a trade in on a QuickBooks invoice?

2 years ago

ron-rhtl-gmail-c

Sales & Customers

I am trying to enter a new invoice but the info from a previous invoice is preventing me from entering the new info, how to solve this glitch?

No text available

2 years ago

patmroczek10-gma

Sales & Customers

An update to snapping receipts seems to have happened. Now it will give me an error message every time I try and upload multiple receipts. What is the issue now?

No text available

I have migrated data from Sage 50. I have invoices that were paid now showing as unpaid. How do I fix this without affecting my bank balance or trial balance

No text available

2 years ago

tami@redbarnhay.

Sales & Customers

Can I write a cheque using a credit memo and a sales invoice at the same time? If so, how??

No text available

2 years ago

jschiller-hpsins

Sales & Customers

Is there anyone else having issues with the mobile app for saving receipts .

Primarily with choosing whether it’s inclusive or exclusive tax choice.

2 years ago

plaidcombecology

Sales & Customers

Unable to upload receipt in quick snap app. Have uninstalled and reset numerous times. This has never been an issue in the past.

I take a photo in the app. Check that all my information is correct and save. Then go to create an expense and I am unable to.

2 years ago

Jan2323

Sales & Customers

How do I apply one payment to multiple customers?

We recieved one cheque to pay a number of different customer's invoices. (This happens once in a while when associated customers 'help each other out' & will likely happen in the future.) I would like to apply the amount to each of the invoices separately, however I don't know how to adapt the bank deposit to reflect one cheque.  Thanks for your help!

Is there something wrong with the app as I cannot create expenses from receipts

No text available

2 years ago

uppercutyyc

Sales & Customers

I did enter a payment on invoice by mistake and I can't correct it. Help please

Mistake payment on invoice

2 years ago

triplesfencerent

Sales & Customers

I would like to add the letters CAD by the invoice total for my US clients request. Also id like a option to add a received by print & sign lines on the bottom of invoice

No text available

2 years ago

RW Reno

Sales & Customers

On the app with my android phone it will not allow me to create an expense receipt?

I take a snap receipt picture and input all the correct information but when I try to create a bill it says it cannot create an expense receipt.

Hi,I want to send a french email in payment reminders for an invoice. It doesn't let me use accent in the body of the email message. Is there a way to do it? for exemple; reçu or à  

2 years ago

g-style-ist-gmai

Sales & Customers

Why does my invoice come in as already paid when I create it?

I am trying to create a new invoice for a client the same way I do for everyone else, but it keeps showing as PAID when I hit save and send. What is happening?

Something's not quite rightWhen you use Accounts Receivable, you must choose a customer in the Name field.

Anyone know why this message keeps populating?  I'm not even using AR account.  I have logged out, logged on to different computer entirely. Same error message

2 years ago

drabdullah-ortho

Sales & Customers

Uploaded receipts are lost

I upload the receipts but then I can not see them ?

2 years ago

green-pl-hotmail

Sales & Customers

Are there different versions of QB that may or may not allow Vendor Payment Discount Terms? Where I set up new terms there is not an option to insert the discount amount.

No text available

2 years ago

muhammadmustaqee