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February 5, 2024
Question

VALIDATION CODE

  • February 5, 2024
  • 4 replies
  • 49 views

I am trying to get a validation code as I had to load my Pro 2013 on a new laptop.  Have tried phoning all numbers found on the web with no luck.  

4 replies

Level 5
February 5, 2024

You have to chat Support and ask for the validation code.

https://quickbooks.intuit.com/learn-support/en-us/help-article/account-management/contact-quickbooks-desktop-support/L9d0ZUCrC_US_en_US?uid=lpaytmyj

 

If they refuse to provide it, you can use the trial version as a workaround.

Moderator
February 5, 2024

I can assist you in obtaining the validation code, saqha. I have the resources to help you get in touch with our Live Support team and ensure that you receive the assistance you need

 

To receive the validation code, you'll need to reach out to our Customer Care Team and provide them with your details. You can find the contact number for our support team in this article: Contact QuickBooks Desktop support. Additionally, our chat support is also available to assist you.

 

Please also note that if you have registered your QuickBooks software with Intuit, you can retrieve your validation code by logging into your Intuit account. 

 

  1. Log in to CAMPs using your product's credentials.
  2. Find the 2013 version of QuickBooks and click on it under Products and Services.
  3. Select Details and complete the necessary steps in retrieving your validation code.

 

Check out these references in case you encounter challenges when activating your product or experience common errors when using the program:

 

 

Kindly notify me in the comments if you need further assistance in accessing your files and managing your QBDT account. I'll respond promptly with the necessary information and resources.

saqhaAuthor
February 5, 2024

Good afternoon

 

Thank you for your response.  I have not been able to get the help that I need although the person who I was chatting to, did try and help.  Please could you assist further.

March 24, 2024

My Laptop crashed in 2023 and I have not been able to get a validation code.  I am using QB pro 2010.

it appears like QB are not interested in QB Desktop users like us. I got into contact with the UK (I'm from South Africa) the lady I spoke to told me they don't have support for QB Desktop. Is that acceptable. I wouldn't think so.

QuickBooks Team
March 24, 2024

Hello, @REGLPR.

 

This isn't the kind of service we want you to experience. I may haven't personally experienced what you've gone through but know that you have the right to be heard, and I'm here listening to you.

 

UK support is unable to help as QuickBooks Desktop is no longer supported in the United Kingdom. You can read these articles for the complete details: QuickBooks Desktop discontinuation support in the United Kingdom

 

Furthermore, as you indicated the use of the 2010 version, it is important to note that QuickBooks Desktop no longer provides support for older versions. 

 

Additionally, to receive a validation code, I suggest reaching out to QuickBooks Desktop US support for comprehensive help. Here's how:

 

  1. Open QuickBooks.
  2. Go to Help.
  3. Select QuickBooks Desktop Help/Contact Us.
  4. Select Contact Us.
  5. Type your issue in the space provided, then select Continue.
  6. Sign in to your Intuit account select Continue and then Continue with my account. If you don't already have an account, make sure to Create a new account.
  7. We'll email you a single-use code. Enter your code and select Continue. If you have more than one account, select the account you want to use and then Continue.
  8. Select to chat with us or Have us call you. 

 

I've also included this resource if you want to upgrade your QuickBooks Desktop 2010: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise

 

If you have further questions about having a validation code in QBDT, you can comment below and we'll respond to you as soon as possible.

April 21, 2024

I installed the cd in my computer but it crashed and now have a new computer and need validation code for desk pro plus 2022

April 21, 2024

I appreciate you joining this thread to obtain your validation code in QuickBooks Desktop (QBDT), @20243.

 

Acquiring your validation code is key to activating a QuickBooks Desktop product. To do that, we'll have to perform certain steps to get them. Thus, if you have registered your QuickBooks software with Intuit, you can retrieve your validation code by logging into your Intuit account. 

 

  1. Sign in to CAMPs using your product's credentials.
  2. Then, look for the 2022 version of QuickBooks.
  3. From there, click on the Products and Services, select Details, and follow the onscreen instructions to retrieve your validation code.

 

Otherwise, you can consider contacting our Technical Support Team since our phone support has the necessary tools to generate validation codes and activate your QuickBooks. Here's how:

 

  1. From your QuickBooks Desktop account, click the Help menu at the top.
  2. Click the QuickBooks Desktop Help menu and select Contact Us.
  3. Provide information about this concern in the search box, then select Continue.
  4. Sign in to your Intuit account and tap Continue. Afterward, select Continue with my account.
  5. Please enter the code that will be sent to you via email and select Continue.
  6. From there, could you select how you want to connect with us? It’s either to chat with us or Have us call you.

 

On the other hand, you can refer to this article for their support hours and schedules to contact them at your convenience. This article also includes their contact number at the bottom of the page: Contact QuickBooks Desktop support.

 

In addition, if you encounter error messages while subscribing or syncing data in QuickBooks Desktop, there is an article available that outlines the necessary steps to resolve the issue: Fix activation, license, and product numbers issues.

 

Let me know if you have more concerns about managing your company file. The Community always has your back. Have a good one!

New Member
June 24, 2026

Hello, I am trying to reach out to get a validation code as I had to load my QB POS pro 2013 on a new laptop. I have called without help.

Fiat Lux_ASIA
New Member
June 24, 2026

@username306782 QB POS, not QB Desktop, correct?