Switch to QuickBooks and 70% off for 3 Months
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
jkcursaro
Level 1

how can i connect a credit card when i continually get error 187

how to fix error code 187

1 Comment 1
KenoLee_P
QuickBooks Team

how can i connect a credit card when i continually get error 187

Welcome to the QuickBooks Community, jkcursaro. We’re here to help you connect your credit card to QuickBooks Online.

 

Error 187 indicates that the additional security requirements from your financial institution, such as security questions or one-time passcodes, were not entered correctly.

 

To resolve this issue, visit your bank's website and follow the on-screen instructions to provide the correct information. If you've forgotten your original answers, your bank can guide you through the steps to reset them.

 

If the problem persists, contacting your bank or card issuer for further assistance may help.

 

If you have any other questions, feel free to comment below.