Question

Edited paycheque results in CPP calculation error

Forum|Forum|4 years ago
October 28, 2021
1 reply
2 views

Doing a mid-year PIER on a client's books and several employee have over-deductions on their CPP equal to 5.45% of the weekly exemption amount. Did some digging and at least one occurrence shows that the offending paycheque was originally entered for one amount, then edited (not deleted and re-entered) for an increased amount before it was released. I assume that hours were missed, but I can't find an audit trail to show the original paycheque entry for comparison. It's as though QBO saw the edit as a second paycheque in the period and didn't take the CPP weekly exemption amount into consideration.

Has anyone else had this happen? Is there any place I can see the original JE for the original paycheque entry?

Workforce Payroll

R

Rochelley

Level 2

Hello @northerngirl ,

You should be able to find what you're looking for by using the Audit Log.

Sign in as an admin to access the audit log
Go to Settings and select Audit Log
Select Filter
Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
Select Apply

The audit log shows you 150 records at a time. For most transactions or events, select View in the History column to open the audit history. This tells you who made the change and what they did.

You may see something called an indirect edit. Quickbooks records indirect edits when someone changes a transaction that was already on your books, for instance, if someone edits a completed reconciliation.

There is more information in the help files if you search for Audit Log.

Cheers :)

N

northerngirlAuthor

@Rochelley Thank you, but I did try that already. It shows me that the paycheque was created, then edited, but I can't see the original journal entry for the paycheque, only the final entry after editing.

N

northerngirlAuthor

Hi @northerngirl ,

That's really odd. I tested it here and I can see the original, and the changes. But the changes affected the CRA payroll liabilties and that is only shown as a lump amount . . . and that is the amount that has changed. So in this case, it does me no good either as I can't tell what makes up that total in either the original or the edited entry. Maybe Intuit can shed some light . . . ?

@Rochelley Today I can see the audit log properly. How strange is that? It totally had to be user error yesterday. Hopefully now I can figure out what went awry with this particular cheque.

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