Employees & Payroll

Under Overtime policy for Payroll

Could you confirm: The latest date I need to submit payroll to have funds deposited by 2026-08-27? How many business days Direct Deposit typically takes? Thank you!

whyat is going on with my QB? I am gettting the following message when i try to run my payroll. what is happening and how can i fix it?

for example changing from a chequing account to a savings account

We are transferring an employee to a different legal entity but it won't allow me to enter the S I N number in the new company.

I have updated all but still not letting me

j'ai un restaurant. les serveuses ont déja reçu le pourboire en argent. je dois juste les déclarer pour les impots

how to make the payment for wsib

hi, can i still generate ROE now for employees on vacation last payroll, but has working hrs today?

I asked this question and I did receive an answer however unable to respond to their answer for some reason…   Recently only some of our team were requested to update their workforce app and those now have the billable option available and unknown to them this creates a bit of a hassle for myself.  I can not seem to turn it off and the option in our tsheets platform has this option off…  Has anyone experienced this and has figured out how to turn it off? 

Recent update has a billable option for my employees - how do you turn this option off?

is there a reason its doing this?

Les heures s'enregistrent dans "saisie des heures" et dans le rapport de paie, mais pas dans la "feuille de temps". À l'inverse, si on entre des heures directement dans la feuille de temps, elles se transposent dans la saisie des heures, mais ne restent pas en mémoire sur la feuille de temps

I have payroll updates until December 31, 2026. I need to know if I will be receiving 2027 payroll updates.

I need to set up payroll. while selecting first payday, I a getting error "We couldn't save your response. Give us a few minutes and try again." How to solve?

pouvez-vous me dire pourquoi je bloc avec mon numéro de transit pour la paie de mon employé se fasse

I’ve tried many fixes and have been unable to get my updates.  Most importantly, the July 1 update for the tax table.  I d/l the Tool Hub, followed instructions, and could not access its help.I’ve disabled virus protection and tried to update.  I’ve restarted my computer twice.   

While paying the May payroll i accidently selected the June pay period and run the payroll through Direct Deposit. The payment are already made out. Is there a way i can fix this as i am not able to run the June Pay again through Direct deposit. Also how do i fix the paystub to reflect the May period on them

core payroll doesnt work

I created the super batch payment for Herpclear Super, and the client made the payment from their personal bank account on 27 June. Could you please advise how this payment will be completed or matched in the system?

Customer service has gone way down.  I can’t get a human who has a clue.  talked to someone great last week, but can’t get anyone worthwhile today.  had to verify myself twice on phone today, then was told i’m not authorized even though i am the accountant user.  training is non existent on these people on the phone.  I feel sorry for them, they are asked to do a job they aren’t qualified for.  I’m waiting and waiting now for a call back.  I can’t setup payroll direct deposit for client and they can’t tell me why.  this is ridiculous! 

I tried to set up an employee as commission and I got this message Switching to commission-only will remove all current hourly pay types. If you need to add extra hourly earnings later, you can do that under 'additional earnings'.Note that overtime, holiday, and time-off policies are not available for commission-only employees. These pay types will be unassigned and their respective scheduled changes will be cancelled. Please review their additional pay types before confirming. does that mean it will change the type of payroll for existing employees> 

Employee was first paid mid-month advance by cheque, but was changed to direct deposit at month end. Now mid-month advance does not recognize direct deposit information in his profile. How can I fix this?

Essentially can an employee access multiple workforce accounts with the same email

It's that time of year when construction businesses that pay subcontractors need to think about their T5018 (Statement of Contract Payments) reporting to the CRA.Are you extracting the data you need from QBO, or do you find yourself pulling it together manually from invoices and bank records? Is there anything in QBO that makes T5018 prep easier or harder?For anyone who hasn't come across this before: if your construction business pays subcontractors more than $500 in a calendar year, you're required to report those payments to the CRA — so it's worth making sure your vendor records in QBO are complete and accurate before you start.